Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies Certified as a Great Place to Work Fortune Best Workplaces in Financial Services & Insurance Expert(e) en sinistres - Assurance de biens / Claims Adjuster - Property L'expert(e) en sinistres est chargé(e) d'enquêter, d'évaluer et de quantifier les réclamations d'assurance. L'expert(e) en sinistres doit déterminer et fournir des recommandations en ce qui concerne la couverture, la responsabilité et le montant à verser, selon les modalités de la police. Gérer et traiter les réclamations attribuées tout en respectant les normes de qualité de l'entreprise, notamment en menant des enquêtes approfondies, en déterminant la couverture et la validité des réclamations, en interrogeant et en communiquant avec les assurés, les requérants et les témoins, en inspectant les sites touchés au besoin, en faisant appel à des fournisseurs externes au besoin, en formulant des recommandations relatives aux provisions, en élaborant des rapports et en négociant des règlements dans les limites de l'autorité accordée.

Entretenir d'excellentes relations de travail avec les clients existants pour développer les affaires et participer, le cas échéant, à l'examen des dossiers des clients et aux audits. Démontrer un haut niveau de raisonnement et de compétence en mathématiques pour pouvoir calculer et analyser des données et parvenir à une conclusion logique. Être capable de faire face à des conditions météorologiques, environnementales et de conduite extrêmes, à toute heure du jour ou de la nuit. Suivre des cours de formation continue afin d'être au courant des questions et des changements qui touchent le secteur et les lois, de même que les exigences applicables aux licences.

Veiller à ce que les provisions, le codage et les rapports soient à jour pour les dossiers attribués. Prendre en charge le(s) programme(s) de qualité de l'organisation. Formation et accréditations Études postsecondaires.

Compétences et connaissances Bonne connaissance des assurances, des sinistres ou de la gestion d'entreprise Excellente communication orale et écrite Connaissances informatiques,



y compris les produits Microsoft Office et Excel Capacité à naviguer et à travailler dans les systèmes auxiliaires requis par les clients Capacité à travailler efficacement dans un environnement à distance ou à domicile Compétences d'analyse et d'interprétation Solides compétences organisationnelles Excellentes aptitudes interpersonnelles Excellentes aptitudes à la négociation Capacité à travailler efficacement dans un environnement d'équipe Capacité à atteindre ou dépasser le niveau de rendement attendu. A claims adjuster is charged with the investigation, evaluation and quantification of an insurance claim. The adjuster will determine and provide recommendations with respect to coverage, liability and quantum, within the terms of the policy.

Manages/adjusts assigned claims while meeting company standards and quality, including conducting thorough investigations; determining coverage and validity of claims, interviewing and communicating with insured, claimants and witnesses; inspecting claims sites as required, assigning external vendors as required, recommendations for reserves, preparing reports and negotiating settlements within granted authority. Maintains accurate records based on company standards and procedures, using company custom computer systems. Accurately and efficiently manages the billing for assigned files, within specified timelines Assists with collection of accounts receivables for assigned claims Assists with local marketing of the branch; attends professional and social events and develops new business opportunities.

Maintains an excellent working relationship with existing clients to further develop business and will participate as required in client file reviews and audits.



Requires a high level of mathematical and reasoning ability to calculate and analyze data to arrive at a logical conclusion The ability to cope with extreme weather, environmental and driving conditions at any time of day or night. Responsible to ensure reserves, coding and reporting is up to date on claims files assigned.

Assists with local marketing of the branch; attends professional and social events and develops new business opportunities. Supports the organization's quality program(s).

Education & Licensing Post-secondary education Has or is working toward CIP designation Must be licensed or have the ability to obtain a provisional license Must possess a valid driver's license Proven adjusting and negotiating skills Excellent interpersonal and communication skills, and computer proficiency Experience Proven adjusting and negotiating skills Excellent interpersonal and communication skills, and computer proficiency Skills & Knowledge Strong knowledge of insurance, claims or business management Excellent oral and written communication PC littarate, including Microsoft Office products and Excel Ability to navigate and work in client required ancillary systems Ability to work in a remote/home office workplace Analytical and interpretive skills Strong organizational skills Excellent interpersonal skills Excellent negotiation skills Ability to work in a team environment Ability to meet or exceed Performance Competencies They are not intended to constitute a comprehensive list of functions, duties, or local variances. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected.

The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape.

📌 Expert(e) en sinistres - Assurance de biens / Claims Adjuster - Property (Quebec City)
🏢 Sedgwick Claims Management Services
📍 Quebec City