Whitby Toyota is Hiring an F&I; Manager!

About Us

Whitby Toyota is a single point, family owned store, operating with a mission to keep customers and staff happy and a part of one family. We are Durham's #1 volume Toyota dealer, selling over 1100 new vehicles and 500 used vehicles as a Category 1 dealership. We provide a friendly, supportive and inclusive environment to work. We are also building a state-of-the-art 60,000 square foot dealership which will provide brand new offices, furniture, and that new home smell.

Role Overview

As an F&I; Manager, you’ll build long-term customer relationships while offering finance and insurance solutions. This includes selling key protection products and insurances, managing bank funding, and much more.

Key Responsibilities

- Sell financing, service contracts, GAP insurance, credit insurance, and other aftermarket products.
- Deliver exceptional customer service through dealership systems and processes.
- Maintain up-to-date knowledge of manufacturer products, financing options, leasing, and incentives.
- Ensure compliance with [Province] and Canadian laws, as well as dealership policies.
- Prepare accurate, thorough documentation for all transactions and vehicle sales/leases.
- Maintain required reports and records for the dealership, manufacturer, and suppliers.
- Participate in training sessions to stay current on industry practices.




- Establish professional relationships with financial institutions and third-party vendors.
- Keep customers and teams informed on vehicle delivery progress.
- Resolve customer concerns professionally to uphold satisfaction.

Qualifications

- Proven experience in automotive financing and insurance.
- Strong understanding of financial products, lending practices, and relevant regulations.
- Excellent communication and interpersonal skills for building lasting relationships.
- Proficient in dealership management software.
- Strong organizational skills and attention to detail.
- Ability to thrive in a fast-paced environment and meet performance targets.
- Valid driver’s license and clean driving record.
- Motor vehicle sales certification.

Why Join Whitby Toyota

- Inclusive and team-oriented environment
- Health, wellness, and community involvement initiatives
- Employee discounts
- Growth and advancement opportunities
- Comprehensive perks package

Whitby Toyota is an equal opportunity employer committed to diversity and inclusion. We consider all applicants regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, and Indigenous status. We are committed to providing accessible employment practices that are in compliance with applicable legislation. If you require accommodation during any stage of the recruitment process, please let us know.

📌 Finance & Insurance Manager (Whitby)
🏢 Whitby Toyota
📍 Whitby