We’re Vancity, a member-owned credit union built on the principles of inclusion and social justice. Since 1946, our relentless commitment to these values has helped us challenge the status quo and break down barriers. We’ve made bold commitments to become net-zero by 2040 across all mortgages and loans, and we’re actively pursuing strategies in Indigenous banking and financial resilience for our members.

As the largest private sector Living Wage Employer in Canada, we’re proud to be consistently recognized as one of the country’s Top Employers. As a Financial Inclusion Program Manager , you will work closely with senior leadership to improve member financial confidence, resilience, and access to chance for members facing systemic barriers. You will advance Vancity’s financial inclusion and financial education priorities by building community partnerships, developing innovative programs, leveraging member and program insights, and identifying opportunities to expand access to trusted financial services, education, credit, and guidance.

This role plays a critical part in creating inclusive pathways that strengthen financial wellbeing outcomes for members and communities. We are seeking a strategic, collaborative, and impact-driven professional who is passionate about financial inclusion, community partnerships, and creating meaningful social impact. This is a Full-time, Permanent role based at our Vancity head office and will report directly to the Director, Co-Ops and Local Economy .

While this position provides a hybrid work arrangement, you will be expected to be on-site for events and business demands. Leading financial inclusion programs, education initiatives, partnerships, and delivery models through their full lifecycle Designing, implementing, evaluating, and continuously improving financial inclusion and financial education initiatives Building and managing relationships with settlement organizations, community partners, financial education providers, and other intermediaries Identifying and activating partnerships and programs that improve access to banking, credit, financial education,



and trusted guidance Advancing opportunities to embed financial inclusion into products, services, member journeys, and community partnerships Conducting research on financial inclusion, financial resilience, newcomer banking, inclusive product design, and emerging delivery models Developing briefings, reports, presentations, and communications materials for leadership, partners, and external audiences Influencing strategic priorities through evidence-based recommendations that strengthen financial inclusion and community impact Bachelor’s degree in Business, Public Policy, Community Development, Social Sciences, Economics, Finance, Education, or a related discipline ~5+ years of experience in financial inclusion, community development, financial education, program management, social impact, or partnership development ~ Demonstrated experience designing, implementing, and evaluating programs or initiatives that improve community or member outcomes ~ Experience building and sustaining partnerships across community organizations, government agencies, educational institutions, or financial service providers ~ Exceptional relationship management and stakeholder engagement skills ~ Experience developing presentations, reports, business cases, and strategic recommendations for senior leadership ~ Strong written and verbal communication skills with the ability to translate complex concepts into accessible content Experience working within financial services, credit unions, social finance, or impact investing environments Knowledge of newcomer banking, financial literacy, inclusive financial products,



or behavioural-informed program design Experience leveraging partnerships to create scalable community impact initiatives Impact-Oriented – You are motivated by creating meaningful outcomes that improve financial wellbeing and inclusion. Strategic – You connect insights, opportunities, and partnerships to long-term organizational and community impact.

Collaborative – You work effectively across business units and external organizations to achieve common objectives. The base pay offered may vary depending on factors such as relevant qualifications, skills, previous experience, and internal equity. A career at Vancity is more than just a job, you’re joining a tradition of change-makers who are creating lasting change for our communities.

Living Wage Employer : We’re the largest private-sector Living Wage Employer in Canada and consistently ranked among Canada’s Top Employers Permanent employees receive flexible benefit packages that can be tailored annually to meet evolving needs Generous Vacation : New employees start with 3-4 weeks of vacation per year, with additional days earned over time Extra Stat Holidays : In addition to BC’s 11 statutory holidays, we offer 2 extra days, plus care days for personal or family illness Immediate Health Coverage : Health and dental benefits begin on your hire date, with three levels of coverage to choose from Defined Benefit Pension : Our retirement plan provides a guaranteed income for life, recognizing that retirement looks different for everyone Vancity supports an inclusive hiring process for candidates who self-identify as Indigenous, Black, or Trans. Any information you choose to share will be stored securely and used only for recruitment and career development connected to this initiative, in line with the BC Personal Information Protection Act (PIPA). This role is an open vacancy, and our hiring process is grounded in fairness, transparency, and inclusion.

We are committed to an inclusive, barrier-free and accessible recruitment experience for all candidates. If you require any accommodations or support at any stage of the recruitment process (including the application stage), we encourage you to let us know.

📌 Financial Inclusion Program Manager (Vancouver)
🏢 Vancouver City Savings Credit Union
📍 Vancouver