We Are Hiring!

Are you interested in joining our Front Desk team?

Please walk in and drop off your resume at the Front Desk and ask to speak with a Manager regarding available opportunities.

We look forward to meeting you!

Please feel free to share this post with anyone who may be interested.

Job Overview

We are seeking a dynamic and welcoming Front Desk Agent to be the first point of contact for our clients, visitors, and team members. This role is vital in creating a positive and professional environment by managing front desk operations efficiently. The ideal candidate will demonstrate excellent customer service skills, strong organizational abilities, and proficiency with various office tools.

Your energy and enthusiasm will help set the tone for a productive day and ensure smooth daily operations across our office or medical/dental practice.

Duties

- Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly
- Manage multi-line phone systems, directing calls accurately and professionally using proper phone etiquette
- Handle data entry tasks with precision, including scheduling appointments, updating records, and maintaining filing systems
- Utilize Microsoft Office and Google Workspace tools to prepare documents, correspondence, and reports
- Perform clerical duties such as photocopying, proofreading, and organizing files to support office efficiency




- Assist with bookkeeping tasks using QuickBooks or similar software to track transactions and maintain financial records
- Support administrative functions including managing incoming emails, coordinating appointments, and maintaining organized workspaces

Experience

- Proven experience in office administration or clerical roles, preferably within a medical or dental setting
- Strong computer skills with familiarity in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications
- Experience with multi-line phone systems and customer service environments that require professional communication skills
- Demonstrated ability to handle data entry accurately and efficiently in rapid-paced settings
- Knowledge of front desk procedures, including filing systems, appointment scheduling, and patient or client support
- Previous experience working with QuickBooks or bookkeeping software is a plus
- Excellent organizational skills with keen attention to detail in proofreading and document management

Join us as a Front Desk Agent where your proactive attitude will elevate the experience of everyone who walks through our doors! Your organizational prowess combined with exceptional customer support will help us deliver outstanding service every day. We value your skills in managing administrative tasks seamlessly while creating a friendly environment that reflects our commitment to excellence. Pay: $18.00 per hour

Work Location: In person

📌 Front Desk Agent (Nepean)
🏢 Hampton Inn Ottawa West
📍 Nepean