Medical Office Admin - Lifemark Harvey Avenue Permanent Full-Time Employee Location: Harvey Avenue, Kelowna, BC Are you passionate and dedicated to making a positive impact on people’s health and wellness? Do you thrive on having the satisfaction of being on a driven team of industry experts and building a reputation for being one of the best in the industry with exceptional standards of work and quality? If so, come and join us as a Medical Office Admin at Lifemark Harvey Avenue , a Lifemark Health Group clinic, Canada’s premier, largest, and most comprehensive healthcare management organization.

This is at the heart of everything we do, and we are seeking a Medical Office Admin who shares this same philosophy.

The Medical Office

Admin is responsible for fostering a strong relationship between the clinic and its customers, including patients, staff, funders and referral sources. This is achieved by efficiently providing administrative support and coordinating clinic activity with friendly, enthusiastic and professional service with all patients, team members and external customers.

The Medical Office

Admin is responsible for managing patient intake, scheduling appointments, maintaining accurate medical records, and ensuring smooth clinic operations. This includes providing exceptional customer service to patients, staff, funders, and external partners, while ensuring accurate billing, payment collection, and tracking insurance coverage. The role also involves processing mail, emails, and faxes, coordinating courier packages,



and offering administrative support to the Care Coordinator Manager and Clinic Director.

Supportive and collaborative administrative team Opportunities for growth within a national company Nationally recognized brand with a strong digital presence Answer telephone calls, greet patients and visitors upon arrival, and provide excellent customer service for all questions or concerns Coordinate a detailed and accurate intake of information on the patient's first visit to the clinic and throughout their treatment plan Assist patients with completing paperwork at the clinic to avoid errors and inaccurate information Coordinate scheduling of patient appointments and maintain the patient’s medical record Collect payment at time of service and maintain accurate insurance claims to third party funders Complete data entry and billing for third party funders Provide administrative support to the Care Coordinator Manager and Clinic Director High School Diploma, G.Previous experience in a physiotherapy or private health care clinic setting is an asset Computer savvy and data entry skills Versatile and adaptable to change Ability to hit the ground running with minimum supervision Improving inclusion and equity is a collective responsibility. Lifemark promotes equal employment opportunities for all job applicants, including but not limited to those self-identifying as a member of the employment equity groups: Indigenous peoples, Newcomers to Canada, Women, and Visible minorities. Accommodations are available on request for all candidates taking part in any aspect of the recruitment and selection process.

📌 Full time Medical Office Administrator (Kelowna)
🏢 Lifemark
📍 Kelowna