Job Summary

Toronto Hyundai is looking for a professional, friendly, and organized Receptionist to join our team on a maternity leave contract.

As the Receptionist, you will be the first point of contact for our customers, visitors, and callers. You will play an important role in creating a welcoming customer experience while supporting the day-to-day administrative operations of the dealership.

We are looking for someone who is confident, approachable, detail-oriented, and comfortable working in a fast-paced setting. The ideal candidate enjoys interacting with people, takes pride in providing excellent customer service, and is always willing to lend a hand to support the team.

This is a great opportunity for someone who enjoys a varied role with a mix of customer service, administration, and dealership operations.

What You'll Do

Customer Service & Reception

- Welcome customers and visitors promptly with a friendly and professional attitude.
- Determine the purpose of each visit and direct customers to the appropriate department or team member.
- Provide information and assistance to customers while ensuring a positive dealership experience.
- Respond to general dealership inquiries and connect customers with the appropriate employee or department.
- Maintain a clean, organized, and welcoming reception area.
- Keep the customer beverage station clean, organized, and fully stocked.
- Remain attentive and available at the reception desk during scheduled hours.
- Provide professional and courteous service to customers, visitors, and employees.
- Be available to work within dealership retail hours, including evenings and weekends when required.

Telephone & Communication

- Answer incoming calls promptly and professionally.
- Direct callers to the appropriate department or employee efficiently.
- Minimize hold times and ensure callers receive timely assistance.
- Take accurate and detailed messages, including the caller's name, phone number, reason for calling, and other relevant information.
- Relay messages promptly to the appropriate employee or department.
- Monitor and respond to dealership voicemail as required.
- Handle customer concerns and difficult calls with patience and professionalism, escalating matters to management when appropriate.
- Maintain the dealership's telephone system, including employee names, extensions, and related information.
- Keep employee extension lists and telephone information up to date.

Administrative & Dealership Support

- Provide general administrative and clerical support to management and dealership departments.
- Complete data entry and maintain accurate customer and dealership information.
- Maintain organized electronic and physical filing systems.
- Prepare, scan, print, photocopy, distribute, and organize documents and correspondence.
- Sort and distribute incoming mail, courier deliveries, and other correspondence.
- Prepare outgoing mail and courier packages as required.
- Monitor and order office and reception supplies.
- Ensure printers and photocopiers are stocked and operational.
- Coordinate equipment and printer service requests with IT or service providers.
- Update dealership signage, including directional, promotional, hourly, and event signage.
- Assist with sales administration tasks such as stocking in new vehicles, creating service orders, updating MTO receipts, and uploading required documentation.
- Process after-hours Service customer cashouts when required.
- Issue gift cards in accordance with management direction.
- Coordinate dealership pickups and drop-offs, including supplies and vehicles.
- Assist with coordinating wholesale and rental vehicle pickups with Sales Managers.
- Support reception scheduling and shift coverage when required.
- Monitor employee time-off schedules and update management calendars.
- Coordinate lunches, catering, meetings, and other dealership events.
- Assist with general facilities coordination and the smooth operation of the dealership.
- Take on additional administrative responsibilities and special projects as assigned by management.

Employee Events & Social Committee This position will also play an active role in supporting our employee culture and engagement initiatives, including:





- Actively participating as a member of the dealership's Social Committee.
- Assisting with the planning, organization, and setup of employee events and dealership functions.
- Supporting employee engagement initiatives and special events.
- Managing and updating the Social Committee Instagram account as required.
- Helping create a fun, positive, and engaging workplace environment.

What We're Looking For

- Previous experience in reception, customer service, administration, or a similar role.
- Excellent verbal and written communication skills.
- A friendly, approachable, and professional personality.
- Strong organizational skills and attention to detail.
- The ability to multitask and prioritize in a fast-paced environment.
- Strong computer and administrative skills.
- The ability to handle customer concerns professionally and confidently.
- A team-oriented attitude and willingness to support different departments.
- Reliability, punctuality, and a strong work ethic.
- The ability to maintain confidentiality and handle sensitive information appropriately.
- A positive attitude and willingness to learn.

What We Value At Toronto Hyundai, our Receptionist is an important part of the customer experience and the dealership team. We are looking for someone who takes pride in their work, enjoys helping others, and understands the importance of making every customer and employee feel welcomed and supported.

You will have the opportunity to work alongside multiple dealership departments and gain exposure to a variety of areas within the automotive industry.

If you're outgoing, organized, customer-focused, and looking for a role where every day is a little different, we'd love to hear from you!

Qualified Standards

All team members are expected to:

- Receptionist

Toronto Hyundai

About the Role

Toronto Hyundai is looking for a professional, friendly, and organized Receptionist to join our team!

As the Receptionist, you will be the first point of contact for our customers, visitors, and callers. You will play an important role in creating a welcoming customer experience while supporting the day-to-day administrative operations of the dealership.

We are looking for someone who is confident, approachable, detail-oriented, and comfortable working in a fast-paced environment. The ideal candidate enjoys interacting with people, takes pride in providing excellent customer service, and is always willing to lend a hand to support the team.

This is a great opportunity for someone who enjoys a varied role with a mix of customer service, administration, and dealership operations.

What You'll DoCustomer Service & Reception

- Welcome customers and visitors promptly with a friendly and professional attitude.
- Determine the purpose of each visit and direct customers to the appropriate department or team member.
- Provide information and assistance to customers while ensuring a positive dealership experience.
- Respond to general dealership inquiries and connect customers with the appropriate employee or department.
- Maintain a clean, organized, and welcoming reception area.
- Keep the customer beverage station clean, organized, and fully stocked.
- Remain attentive and available at the reception desk during scheduled hours.
- Provide professional and courteous service to customers, visitors, and employees.
- Be available to work within dealership retail hours, including evenings and weekends when required.

Telephone & Communication
- Answer incoming calls promptly and professionally.
- Direct callers to the appropriate department or employee efficiently.
- Minimize hold times and ensure callers receive timely assistance.
- Take accurate and detailed messages, including the caller's name, phone number, reason for calling, and other relevant information.
- Relay messages promptly to the appropriate employee or department.




- Monitor and respond to dealership voicemail as required.
- Handle customer concerns and difficult calls with patience and professionalism, escalating matters to management when appropriate.
- Maintain the dealership's telephone system, including employee names, extensions, and related information.
- Keep employee extension lists and telephone information up to date.

Administrative & Dealership Support
- Provide general administrative and clerical support to management and dealership departments.
- Complete data entry and maintain accurate customer and dealership information.
- Maintain organized electronic and physical filing systems.
- Prepare, scan, print, photocopy, distribute, and organize documents and correspondence.
- Sort and distribute incoming mail, courier deliveries, and other correspondence.
- Prepare outgoing mail and courier packages as required.
- Monitor and order office and reception supplies.
- Ensure printers and photocopiers are stocked and operational.
- Coordinate equipment and printer service requests with IT or service providers.
- Update dealership signage, including directional, promotional, hourly, and event signage.
- Assist with sales administration tasks such as stocking in new vehicles, creating service orders, updating MTO receipts, and uploading required documentation.
- Process after-hours Service customer cashouts when required.
- Issue gift cards in accordance with management direction.
- Coordinate dealership pickups and drop-offs, including supplies and vehicles.
- Assist with coordinating wholesale and rental vehicle pickups with Sales Managers.
- Support reception scheduling and shift coverage when required.
- Monitor employee time-off schedules and update management calendars.
- Coordinate lunches, catering, meetings, and other dealership events.
- Assist with general facilities coordination and the smooth operation of the dealership.
- Take on additional administrative responsibilities and special projects as assigned by management.

Employee Events & Social Committee This position will also play an active role in supporting our employee culture and engagement initiatives, including:

- Actively participating as a member of the dealership's Social Committee.
- Assisting with the planning, organization, and setup of employee events and dealership functions.
- Supporting employee engagement initiatives and special events.
- Managing and updating the Social Committee Instagram account as required.
- Helping create a fun, positive, and engaging workplace environment.

What We're Looking For The ideal candidate will have:
- Previous experience in reception, customer service, administration, or a similar role.
- Excellent verbal and written communication skills.
- A friendly, approachable, and professional personality.
- Strong organizational skills and attention to detail.
- The ability to multitask and prioritize in a fast-paced environment.
- Strong computer and administrative skills.
- The ability to handle customer concerns professionally and confidently.
- A team-oriented attitude and willingness to support different departments.
- Reliability, punctuality, and a strong work ethic.
- The ability to maintain confidentiality and handle sensitive information appropriately.
- A positive attitude and willingness to learn.

What We Value At Toronto Hyundai, our Receptionist is an important part of the customer experience and the dealership team. We are looking for someone who takes pride in their work, enjoys helping others, and understands the importance of making every customer and employee feel welcomed and supported.

You will have the opportunity to work alongside multiple dealership departments and gain exposure to a variety of areas within the automotive industry.

If you're outgoing, organized, customer-focused, and looking for a role where every day is a little different, we'd love to hear from you!

Pay: $17.95-$23.00 per hour

Expected hours: 40.0 per week

Perks

- Company events
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care

Education:
- DCS / DEC (preferred)

Experience:
- Dealership Reception: 1 year (required)

Location:
- North York, ON (required)

Work Location: In person

📌 Full Time Receptionist- Maternity Leave Contract (North York)
🏢 YORKDALE GENESIS
📍 North York