General Duty Security Guard

Are you looking for a rewarding career in the security industry, where you can apply your amazing communication and de-escalation skills to help others? If so, Paladin Security may be the right fit for you!

We are looking for friendly and confident Security Professionals to work at a variety of sites in Calgary and surrounding areas. Security Guards can work in different settings - this includes retail centers, high and low rise office buildings, as well as other commercial and residential sites.

This job may be physically demanding due to the wide-ranging physical requirements. This job requires applicants to be able to work both day and overnight shift rotations as well as weekends and holidays.

Typical Duties and Responsibilities:

- Provide exceptional customer service and assistance and sustain effective relationships with clients and patrons
- Conduct proactive patrols to ensure safety and address policy breaches, and note any concerns
- Attend and investigate security alarms and emergencies in a timely and professional manner
- De-escalate crisis situations, provide support and liaise with emergency personnel including police,



fire and paramedic resources
- Exercise crowd control and evict trespassers
- Write clear and detailed reports including incident, emergency, liability and day to day reports
- Provide first aid and medical response when required to any person(s)
- Utilize two-way radios and computer applications to communicate site activities
- Handle Lost & Found items and inquires

Job Requirements:

- Currently hold a valid Alberta Security license, or have the ability to obtain one
- Excellent communication skills, both written and verbal
- Excellent customer service skills
- Strong observational skills and attention to detail
- Ability to make immediate decisions, while maintaining composure in emergency response situations with minimal supervision
- Ability to walk 18/20km and stairs
- Authorized to legally work in Canada

Benefits

- Competitive hourly compensation
- Career growth - Paladin to Policing
- Paladin Security: Great Place To Work Certified™ 2026
- First Aid, De-escalation, UOF, and MOAB training

📌 General Duty Security Guard (Calgary)
🏢 Paladin Security
📍 Calgary