05 Oct
|
BRP
|
Quebec City
BRP is seeking a global technical product advisor who will report to the global product support team lead for our Sea Doo brand and who will be tasked with providing product support to our dealer/distributor network for technical concerns. As part of your role, you’ll ensure consistent alignment of our brand promise, actual product and support performance. Provide global product support to our dealer/distributor network for technical concerns to ensure consistent alignment of our brand promise, actual product and support performance.
Ensure the delivery of technical support for on-water products, with consistent alignment of service levels. Maintain and strengthen alignment for BRP after-sales policies and procedures to minimize waste and be financially robust. Support consumer product issues in ways that strengthen our network and brand image to sustain high success.
YOU’LL THRIVE IN THIS ROLE IF YOU HAVE THE FOLLOWING SKILLS AND QUALITIES: ~3 + years of technician (mechanic) experience in repair, troubleshooting, testing or maintenance in the Auto, Marine or Powersports Industry. ~ Experience using CRM or ERP systems and Google Suite or Microsoft Office. ~ Demonstrated success in building and executing internal processes, with the ability to problem solve, deescalate and transfer best practices. ~ The ability to travel up to 5% of the year.
ASSETS: hiring, mentoring, and training are all within your comfort zone.
Experience providing quality services and resolving difficult situations. The ability to connect the dots between product, dealer support, and customer experience. ACKNOWLEDGING THE POWER OF DIVERSITY Ultimately, the diversity and uniqueness of our people fuel our ingenuity and set the course for the path ahead!
For this reason, we value diversity and we strive to always push each other forward to build an inclusive workplace where every employee feels like they belong, where they can grow and find meaning. Let’s start with a strong foundation - You want it, we have it: Annual bonus based on the company’s financial results Pension plan Industry leading healthcare fully paid by BRP Flexible work schedule A summer schedule that varies by department and location Holiday season shutdown We’re a world leader in recreational vehicles and boats, creating cutting-edge ways to move on snow, water, asphalt, dirt and even in the air. Headquartered in the Canadian town of Valcourt, Quebec, our company is rooted in a spirit of ingenuity and intense customer focus.
Today, we operate manufacturing facilities in Canada, the United States, Mexico, Finland, Australia and Austria, with a workforce made up of close to 17,000 spirited people, all driven by the deeply held belief that at work, as with life itself, it’s not about the destination:
📌 Global Technical Powersports Product Advisor (Quebec City)
🏢 BRP
📍 Quebec City