Become a Guest Service Agent with Vintage Hotels & Niagara's Finest Hotels, delivering exceptional guest experiences in a dynamic environment. Enjoy flexibility and the opportunity to hone your hospitality skills. This role is vital for assisting guests with room check-in/out and inquiries in a professional manner.

The successful candidate will provide personalized service and meet sales goals while developing a thorough knowledge of hotel offerings and services. You will facilitate guest needs efficiently and work with various departments to ensure memorable stays. Key Responsibilities:

- Provide exceptional guest service consistently
- Register guests and assign rooms efficiently
- Assist with special requests and accommodations
- Liaison to monitor room availability with housekeeping
- Handle cash procedures and maintain room keys

Requirements:

- Grade 12 education, hospitality courses preferred
- Minimum 2 years front desk experience
- Knowledge of switchboard operation required
- Solid problem-solving skills needed
- Excellent communication and organizational skills

Enhance guest experiences while thriving in a supportive hotel environment at Vintage Hotels & Niagara's Finest Hotels.

📌 Guest Service Agent at Vintage Hotels (Niagara-on-the-Lake)
🏢 Lais Hotel Properties L
📍 Niagara-on-the-Lake