Are you ready to make a lasting impact in specialty care? We’re seeking a dedicated and dynamic Program Manager to join our Patient Support Programs at BioScript Solutions, where we put our patients first! Reporting to the Senior Program Manager, the Program Manager is responsible for undertaking the management, planning, and implementation of specific programs/portfolio within NavieGo, the Patient Programs company of BioScript Solutions.

The Program

Manager role has a strong combination of project management, performance analytics, client management, case management and people skills. Individuals who would succeed in this role are positive, driven and committed to building best-in-class and creative support programs. Over 1,500 team members across Canada and year over year we manage to maintain an overall above industry engagement score by using a monthly pulse survey.

Attractive Compensation: Competitive salary, incentive program, and comprehensive benefits package.

What & Where: Remote & Full-Time, Permanent Recognized as one of Canada’s Best Managed Companies, we believe in pushing boundaries, setting trends, and creating meaningful experiences that captivate and inspire. Ensuring the program is designed and implemented as per sponsor’s strategic direction

- Responsible for the overall performance of the program and its respective services: reimbursement, patient coordination, medication management, etc. Ensuring that any stakeholder escalations are managed appropriately and to the sponsor’s satisfaction
- Providing the program sponsor with portfolio insights and intelligence (market, competitive and payer)
- Make recommendations for changes in operations and assist in the execution of these changes through a robust change management process
- Collaborate with all internal departments who deliver program related services to ensure optimal execution and performance




- Assist with quality assurance and quality improvement initiatives, overseeing the completion of all required CAPA activities
- Attend, as appropriate, therapeutically relevant conferences with the focus on client and stakeholder relationship building. A minimum of 3-5 years of experience in healthcare/pharmaceutical related field;

Experience managing a patient support program in multiple therapeutic areas is a strong asset

- A Bachelor’s degree program and/or an equivalent combination of experience and education is required
- Program management skills with proven ability to manage multiple priorities
- Proven customer relationship and/or account management skills with direct client interaction
- Proficiency with Microsoft Office and competent reporting and trending data
- Strong financial acumen and hands on budget management experience
- General knowledge of reimbursement, patient support programs, database elements and functionality
- Exceptional project management skills with experience in organizing, planning and executing projects from vision through implementation
- Possessing an in depth knowledge of public / private and federal funding mechanisms. Our pay ranges are based on the local cost of labor benchmarks for each specific role, level, and geographic location. Through our commitment to diversity, inclusion, belonging, and equity, we strive to provide an accessible workplace, where individuals feel valued, respected, and supported every day. In accordance with applicable provincial legislation, including Quebec’s Charter of the French Language, this job posting is provided in both French and English when required. For positions based in Quebec, French language proficiency is required to perform day-to-day duties. Bilingualism (French and English) is required for this position to effectively communicate with internal and external stakeholders. Accommodations can be made available on request for candidates taking part in all aspects of the selection process. #

📌 Head of Programme Management, Regulatory (Edmonton)
🏢 Bilinguallink
📍 Edmonton