CRMR is a family-owned Canadian hospitality company operating a collection of iconic mountain properties across the Canadian Rockies, including Buffalo Mountain Lodge in Banff, Deer Lodge and Post Hotel & Spa in Lake Louise and Emerald Lake Lodge in Yoho National Park. We are dedicated to delivering world-class dining, hospitality and service in some of the most breathtaking landscapes Canada has to offer. Subsidized staff accommodation Subsidized meals on shift Discount on food and beverages at our hotel dining outlets Access to staff fitness facilities (select properties) Annual wage and performance review Working at CRMR means waking up to mountain views, building lifelong friendships with teammates from around the world and being part of a close-knit team that genuinely feels like family.

The Housekeeping

Manager is responsible for overseeing and ensuring exceptional cleanliness and orderliness in guest rooms and public areas of the lodge. This is a hands-on leadership role that involves actively participating in daily operations while managing the housekeeping team, coordinating activities, and ensuring that guest requests are addressed with promptness and courtesy.

The Housekeeping

Manager is expected to lead by example, working alongside their team to maintain the highest standards of cleanliness and guest satisfaction. Team Management and Development Onboard,



train and supervise all housekeeping staff Ensure ongoing training and knowledge of cleaning supplies and techniques Schedule and evaluate all housekeeping staff Conduct regular performance evaluations and provide constructive feedback to team members Quality Control and Standards Set and uphold quality control policies, best practices, and Standard Operating Procedures (SOPs) Conduct daily inspections to ensure standards are consistently met Resolve guest complaints and issues professionally and promptly Operational Management Liaise between housekeeping, front desk, and maintenance teams Ensure compliance with legislation, health & safety regulations, and company policies Manage linen and cleaning/amenities inventories Conduct monthly ordering of supplies and maintain accurate inventory records Report all maintenance defects in rooms and public areas to Maintenance Administrative Responsibilities Complete and submit payroll every second Sunday Handle administrative paperwork Continuous Improvement Minimum of 3-5 years of experience in housekeeping management, preferably in a luxury hotel or resort setting In-depth knowledge of cleaning techniques, products, and equipment Excellent leadership and team management skills Proficiency in Microsoft Office and property management systems Flexibility to work varying shifts, including weekends and holidays Canadian Rocky Mountain Resorts (CRMR) is committed to building a workplace where everyone can succeed and belong.

As Bow Valley Workplace Inclusion

Charter signatory, we are working to build a diverse, equitable, and inclusive team setting. CRMR is continuously evolving our systems and practices to remove barriers so all equity seeking groups can succeed. If you can’t apply online or request accommodation during the application or hiring process, please contact our Human Resources Department at 1-(phone hidden).

📌 Housekeeping Supervisor 2nd Shift (Banff)
🏢 GetHired
📍 Banff