We have French-bilingual CSR hybrid roles based in London! This is a great opportunity if you enjoy helping customers find solutions, working in a structured environment, and being part of a company that values teamwork and professionalism.

Hybrid position: 3 days a week in office and training in office for the first 30 days.

We offer

- Competitive hourly pay at $22/hour
- Hybrid work model for better work-life balance, 3 days a week in office
- Supportive team workplace with clear processes
- Opportunity to apply your bilingual skills every day
- Health and Dental Benefits

Responsibilities:
- Connect with customers by phone, email, and written correspondence to discuss and resolve outstanding balances
- Use your French and English language skills daily when speaking with customers and working with internal teams




- Work with customers to set up realistic and compliant payment arrangements
- Keep account details up to date by accurately documenting interactions and actions taken

Requirements:
- Fluency in both French and English (spoken and written)
- At least 1 year of bilingual customer service or call centre experience
- Strong communication and negotiation skills, with a customer-first mindset
- Comfort using standard computer applications

#ABL7

AI (Artificial Intelligence) tools may be used at certain points of the pre-screening and selection process for this role. To learn more about ABL’s AI policy, please visit

📌 Hybrid- French Bilingual Call Centre (London)
🏢 ABL Employment
📍 London