Lead Fulfilment Operations at IKEA, focusing on efficiency and team performance. This managerial role demands experience in operational processes, customer service, and team development. As a Fulfilment Operations Manager I at IKEA, you will leverage your managerial experience to optimize inbound and outbound logistics.

You are responsible for ensuring a highly productive operations process while maintaining compliance with internal standards and local regulations. Your leadership will inspire and develop a high-performing team committed to inclusivity and well-being. Key Responsibilities:

- Manage operational efficiencies and process improvements
- Secure collaboration with Fulfilment Integration and Management teams




- Ensure compliance with IKEA’s codes and regulations
- Lead coaching, development, and performance culture initiatives
- Oversee Customer Fulfilment Sustainability agenda implementation

Requirements:

- University degree plus 3 years of relevant experience
- Minimum 2 years in a managerial role
- Proven expertise in operational processes and customer service
- Strong communication and leadership skills
- Commitment to diversity and inclusion initiatives

Drive efficiency and team cohesion to enhance IKEA’s Fulfilment Operations today.

📌 IKEA Fulfilment Operations Manager (Calgary)
🏢 Ikea
📍 Calgary