IT Operations Manager: Service Desk & Vendor Leadership (Canada)

05 Oct

Hamilton Insurance Group

Canada

05 Oct

Hamilton Insurance Group

Canada

The City of Hamilton is seeking a Manager, IT Operations to provide strategic and operational leadership for the IT Service Desk and contract/vendor management functions. The role focuses on service excellence, end-user support, and disciplined lifecycle management of technology contracts, reporting to the Director of Information Technology. As a member of the IT Management Team, you will translate priorities into transparent plans, strengthen accountability, and build trusted relationships across

📌 IT Operations Manager: Service Desk & Vendor Leadership (Canada)
🏢 Hamilton Insurance Group
📍 Canada

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