05 Oct
|
S.I. Systems
|
Vancouver
05 Oct
S.I. Systems
Vancouver
Systems Ltd. in Vancouver seeks a Service Operations Lead (ITSM) to drive ITSM in a complex, multi-vendor workplace. You will own Incident, Problem, and Request Management, govern the Service Desk, and oversee customer satisfaction while supporting IT Change Management using ITIL practices. The role emphasizes data-driven improvements, RCA sessions, and collaboration with internal stakeholders and external providers to elevate IT service performance. #
📌 ITSM Operations Lead: Incident, Change & Service Desk (Vancouver)
🏢 S.I. Systems
📍 Vancouver