By joining Reliance as a Key Account Manager(Builder Markets) , you’ll become an important team member and will be provided with the tools you need to succeed. Learn and grow as an important part of a team that cares about Reliance and its customers. Exceeds assigned growth targets and performance KPIs within the territory Executes Reliance’s 6-step sales process (prospect, qualify, align, propose, negotiate, close) to build and sustain the sales pipeline required to consistently deliver above-target performance Develops, proposes, and closes winning account sales strategies to generate new Home Builder customer acquisitions and more deeply penetrate existing Home Builder Customer share of wallet Primary contact for all Key Account customers assigned to their portfolio and provides specific sales support as required Actively utilizes the CRM software to record sales pipeline and activity metrics to maximize performance outcomes Analyzes the competitive landscape and leverages knowledge to improve winning account sales strategy Provides regular reporting and updates on Home Builder sales pipeline progress to be leveraged in forecasting and large deal implementation planning Collaborates cross-functionally with Reliance stakeholders to prepare winning account strategies that align with organizational goals, guidelines, and objectives Works cross-functionally with Reliance stakeholders to facilitate efficient implementation of new agreements and/or recent opportunities secured through assigned existing Home Builder customer portfolio.

Participates in industry and customer-related events/tradeshows to network, target new prospects, identify market trends, and needs relevant to assigned Home Builder customers Provides exceptional service to all new and existing customers Develops and maintains in-depth knowledge of Reliance’s Home Builder value proposition,



including products and services offered and the value they create The tools you need to succeed – including the tools for the job as well as training and development programs Competitive base pay plus the ability to earn more tied to your success – the only limit is your potential And award-winning and one of Canada’s Most Admired Corporate Cultures with a proudly diverse and inclusive team Minimum 5+ years of direct selling sales experience within a business-to-business environment ~2+ years of successful enterprise experience – Account Management and New Customer Acquisition ~ Bachelor’s degree or college diploma in a related field ~ Proven track record of success exceeding sales quotas and sales metrics ~ Industry knowledge and/or experience working within the HVAC industry is an asset ~ As a leader in home services and energy efficient solutions for over 60 years, Reliance Home Comfort® (Reliance) is committed to being the Destination of Choice by delivering exceptional experiences for customers seeking comfort and team members seeking a rewarding, inclusive workplace. With over 2 million customer relationships, Reliance is a trusted source and has become one of Canada’s largest providers of water heaters, furnaces, heat pumps, air conditioners, water purification, plumbing, protection plans, smart home, electrical, and EV chargers. Headquartered in Toronto, Reliance employs a workforce of over 2,700 Team Members across 28 branches in Canada and two locations in the United States.

Reliance has been certified as a Great Place to Work in 2024 and has been recognized as one of Canada's Most Admired Corporate Cultures by Waterstone Human Capital, for eight consecutive years since 2016. Reliance remains focused on sustainability, workplace safety, diversity, inclusivity, and prudent governance. This posting is for a current vacancy.

We use AI enabled tools to support parts of our selection process; We welcome and encourage applications from candidates of all backgrounds including minorities and those with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

📌 Key Account Manager (Builder Markets) (Burlington)
🏢 Reliance Home Comfort
📍 Burlington