Job Type: Temporary Part-Time Temp Contract Length: Up to 5 months Community Services Week 1: Sun, Mon, Fri Salary Range: $24.02 - $25.49 per hour At Sunnyside Home, care is personal. As the first long‑term care home in Waterloo Region certified in The Butterfly Approach® , we are recognized for creating a warm, home‑like environment where relationships, emotional well‑being, and resident choice come first. Here, you’ll be part of a compassionate and innovative team that is committed to meaningful connections, person‑centred care, and making every day matter for residents and families.

The Region of Waterloo is a diverse and growing community committed to creating opportunities for current and future generations. These principles continue to guide our commitment to reconciliation, inclusion, and community well‑being Processes clean laundry through dryers and folding machine, and folds, hangs, and distributes laundry throughout Sunnyside Home. Maintains assigned areas of Sunnyside Home in a clean, orderly manner by scrubbing, washing, disinfecting, vacuuming, polishing, and dusting.

Works as part of a multi-disciplinary team to create a caring, person‑centred, homelike workplace where residents feel listened to and cared about. Loads linen and clothing into dryer. Informs resident care staff when residents' clothing needs replacing.

Folds and sorts residents' clothing, towels, bed linens, and other personal items. Hangs, folds, and places clothing onto carts for delivery to appropriate home area, and places items in residents' closets and drawers. Uses a label machine to make resident identification labels, and attaches to clothing using a hot press.

Completes individual resident clothing lists, opens resident files upon admission, and continues to update files after admission. Follows infection control guidelines to handle, separate, and wash contaminated laundry identified in orange and red bags. Maintains records of amounts of laundry washed each day according to items washed and machine size used, per wash program where possible.

Communicates laundry sorting problems to supervisor or appropriate resident care staff. Checks chemical levels and pumps daily and changes chemical containers as necessary.



Prepares housekeeping cart at the start of each shift (fills buckets with dispensed all-purpose cleaner, checks stock of cleaning supplies) and replenishes as necessary.

Cleans and puts away housekeeping cart at end of shift. Replaces garbage bags and cleans/sanitizes garbage and recycling containers, as necessary or once a week. Transports recycling items from central collection room to recycling room.

Dusts and polishes furniture, washes windows, window ledges, light fixtures, and walls. Sets up areas throughout the home for services, celebrations, and receptions, including arranging furniture and setting up table linen and equipment. Cleans resident rooms upon transfer/discharge and for project cleaning.

Cleans and sanitizes beds, mattresses, bedside furniture, walls, and other surfaces. Cleans, sanitizes, and maintains industrial washers, dryers, carts, and other equipment in good working condition (e.g., Reports safety issues/risks immediately and takes appropriate action. Interacts with staff, residents, families, and visitors to respond to general questions, discuss operational needs/logistics, and request supplies or services.

Keeps knowledge current through in-service training and communications. Demonstrates/explains work procedures to help train volunteers and/or new staff as directed. Reading, writing, and math skills normally acquired through a grade 12 education and related experience working in a commercial laundry operation.

Knowledge of cleaning and infection control procedures, Workplace Hazardous Material Information Systems (WHMIS) regulations and the storage, use, and handling of chemical cleaning agents and hazardous materials, and laundry techniques and procedures. Ability to follow written and oral instructions in English. Knowledge of and ability to comply with policies, procedures, guidelines, and related legislation (e.g., Must have a tuberculosis (TB) test and required immunization(s).





Ability to work independently and around the activities of staff and residents. Ability to demonstrate compassion, validate emotions, support dignity, and promote understanding of those who we serve. Communication and interpersonal skills to respond pleasantly and professionally to demands and in interactions with other staff, residents, visitors, and families; demonstrate a customer care/service approach; Ability to write daily and weekly laundry records, memos, and maintenance work requests.

Ability to read and understand policies, procedures and schedules, washing and drying instructions, machine operation manuals, meeting minutes, and safety data sheets. Ability to work shifts, weekends, and statutory holidays as scheduled. Ability to support and demonstrate the Region’s values.

Region of Waterloo is committed to building a workforce through fair, equitable, and accessible hiring practices that allow us to hire qualified staff who reflect the diversity of the community we serve and to promote a respectful, inclusive, and equitable workplace. We invite all interested individuals to apply and actively encourage applications from members of groups with historical and/or current barriers to equity, including, but not limited to: First Nations, Métis and Inuit peoples, and all other Indigenous peoples; members of groups that commonly experience discrimination due to race, ancestry, religion and/or spiritual beliefs, or place of origin; persons with visible and/or invisible (physical and/or mental) disabilities; persons who identify as women; ca , or by calling our Service First Contact Centre at phone number (519) 575-4400. Use of Artificial Intelligence in the Hiring Process: Region of Waterloo may use artificial intelligence (AI) tools to enhance efficiency during the recruitment process.

Candidates who are asked to obtain a Vulnerable Sector Check (VSC) as part of the due diligence process are required to do so in support of our obligations under the Long-Term Care Act and our commitment to maintaining a safe environment for residents. If police services are unable to process a VSC, candidates will then be asked to provide a Criminal Record & Judicial Matters Check ( CRJMC ) so that we can complete appropriate due diligence.

📌 Laundry/Housekeeping Aide (Kitchener)
🏢 Region of Waterloo
📍 Kitchener