We are looking for a detail-oriented and responsible Logistics Operations Coordinator to join our team. The successful candidate will be responsible for handling day-to-day freight operations, coordinating shipments, communicating with customers and overseas agents, and ensuring shipments are processed accurately and efficiently.
Key Responsibilities
- Handle daily freight operations in accordance with company procedures and freight operation programs.
- Prepare and process shipping documents, including bills of lading, arrival notices, delivery orders, invoices, and other related documentation.
- Coordinate with customers, carriers, overseas agents, warehouses, truckers, and other service providers to ensure smooth shipment handling.
- Follow up on shipment status, vessel schedules, cargo arrival, delivery arrangements, and other operational matters.
- Provide timely and skilled customer service, responding to customer inquiries and resolving operational issues.
- Assist or substitute for other team members and job functions when required to ensure smooth daily operations.
Qualifications
- Previous experience in freight forwarding and logistics is preferred.
- Good understanding of import/export and freight forwarding operations.
- Good organizational skills and attention to detail.
- Good written and verbal English communication skills.