Position Summary: The Maintenance Technician ensures the safety, functionality, and upkeep of Lucy’s Hearth properties, including both on-site building and scattered site apartments.

Responsibilities include preventative maintenance, troubleshooting, routine maintenance, conducting safety inspections, coordinating with hired contractors, and emergency response/coordination. The technician works in family-centered environments, demonstrates professionalism, and adheres to confidentiality policies. This role is essential to ensure secure, functional, and welcoming environments for the families we serve.

Specific Duties/Responsibilities

- Perform routine maintenance and minor repairs on buildings, equipment, and grounds.
- Complete preventative maintenance for HVAC, plumbing, lighting, and electrical systems.
- Troubleshot maintenance problems and complete timely repairs.
- On occasion, assemble furniture, assist with internal moves.
- Carpentry, repairs to drywall, and painting.
- Inspect facilities regularly to identify maintenance needs and safety concerns.
- Ensure facilities comply with safety regulations and local building codes. Maintain clear walkways, exits, and emergency access points.
- Assist with snow removal, salting, and general grounds maintenance.
- Maintain exterior lighting, building access points, and monitor building security concerns.
- Maintain accurate work orders, maintenance logs, and inspection reports.




- Track purchases and inventory of tools, parts, and equipment.
- Coordinate with external vendors and contractors, including scheduling, oversight, management of service contracts, and quality assurance.
- Respond to requests in a timely manner, including after-hours emergencies, as needed.
- Other duties assigned by the Director of Lucy’s Hearth and FSRI’s Director of Facilities, which may include assisting with off-site projects for FSRI when scheduling allows.

Qualifications

- Experience in general maintenance, facilities management, and coordination of contractors.
- Basic knowledge of plumbing, electrical, and HVAC systems, as well as carpentry.
- Ability to troubleshoot and repair common building issues.
- Ability to manage multiple tasks and prioritize effectively and respond in emergencies.
- Experience working in or around shelters, or family environments preferred.
- Required understanding of working in a family-centered, trauma-informed setting.
- Valid driver’s license (required for traveling between sites).

Physical Requirements

- Travel will include on-site buildings, scattered site apartments, and supply pickup.
- Ability to lift 50 lbs. and perform physical work, including using walkways, stairs, elevators, ladders, and on roof.
- Adapt to work performed outdoors throughout the year.

📌 Maintenance Technician (High Level)
🏢 Greater Newport Chamber of Commerce
📍 High Level