We're building a relationship-oriented bank for the modern world. As a Security Service Manager in the Cybersecurity service management team, you will work with Sr.

Service

Manager(s) and other internal teams to build or maintain requirements for your security services and ensure that current technology and processes are meeting those requirements. You will build and sustain a robust service health monitoring process.

Service

Manager(s), you will carry out continuous monitoring of service health as well as service governance. where necessary you will assist Sr.

Service

Manager(s) in execution of projects designed to carry out measured improvements in services under your care. this might involve building new processes or changing current process to close the gaps in service or adoption of new technology. You will be expected to maintain knowledge of emerging trends and technology in your service areas. You will also work collaboratively work with other service managers in the overall Security Service Management team to ensure that your services account for changes in other related services and similarly you keep others informed about your planned changes.

Cybersecurity Service

Management team has many exciting initiatives in progress currently. You'll have the flexibility to manage your work activities within a hybrid work arrangement where you'll spend 1-3 days per week on-site, while other days will be remote DLP & CASB Programs –Maintain and enhance the program specifically focusing on security service capabilities under guidance of Sr.

Service

Manager(s). Facilitate input across the organization to ensure everyone's opinion is considered when solutioning for projects on behalf of the enterprise.



As a key contributor, execute on DLP & CASB strategy, provide governance and oversight including managing total cost of operations.

Continuous

Improvement –Support continuous improvement of the DLP & CASB capabilities by leading a working group comprised of subject matter experts across the bank. Manage centralized reporting of key processes to ensure their effectiveness, efficiency and compliance with management objectives. Communicate results within Information Security and CIBC on the analysis, interpretation, strategy and execution of projects while also providing solutions for existing and future risks and vulnerabilities in order to assess the security posture of CIBC.

Relationship building – Build and maintain strong relationships with important internal stakeholders, especially leaders of technology groups whose work is critical to the success of cyber security at CIBC, and business groups that are impacted by cyber security controls. Gain and maintain executive support for the network security program through creation of business cases, delivery of presentations to senior management, etc.



Consulting –Take on a consultative approach when checking for Information Security control use and work with internal/external stakeholders to monitor threat workplace and contribute to adjustments of security service plans.

Analyze trends in information security and perform benchmarking against external organizations through participation in external thought forums. You can demonstrate experience in Information and Cyber security management or related technology disciplines with a key focus on DLP & CASB capabilities. You have practical experience with governance or management of key security controls, strong understanding of cyber security, and strong analytical storytelling skills.

It's an asset if you have a CISSP, GCIH, GMON, or similar certification, as well as a minimum of 3 years of experience in information security or related discipline Your critical thinking skills help to inform your decision making. You give meaning to data. We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit. We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).

We use artificial intelligence tools during the recruitment process. Communication, Cyber Security Management, Data Loss Prevention (DLP), Regulatory Compliance, Risk Management #

📌 Managed Security Services Service Management Manager (Toronto)
🏢 CIBC
📍 Toronto