Position Information

Posting Number:

IMHR26-006E

Title:

Manager, Clinical Research Operations (TFT 1.0 FTE)

Position Status:

Temporary Full-time

Contract End Date:

10/17/2031

FTE:

1.0

Job Schedule:

Days

Department:

IMHR

Union:

Non-union

Site:

Institute of Mental Health Research (IMHR)

Level of Police Check:

Criminal Record Check

About The Royal

As one of Canada’s foremost mental health care and academic health science centres, The Royal has a clear purpose: to get more people living with mental illness into recovery faster. This is at the core of everything we do and it is driven by the passion, focus and dedication of our employees. Every day, the work that we do transforms the lives of people with mental illness through specialized mental healthcare, advocacy, research and education.

About the Program The Clinical Research Operations Manager oversees clinical research operations at The Royal and the IMHR, ensuring efficient research support, regulatory compliance, and operational excellence. Reporting to the Director, Clinical Research Administration, the role leads research staff and collaborates with investigators and key stakeholders to support research activities.

Key Responsibilities

- Identify opportunities to improve efficiency, standardize processes, develop policy, manage and mitigate risks, and reduce administrative burden.
- Assist with reporting at various levels.
- Assist with staff onboarding.
- Coordinate institutional resources required for successful study execution.
- Lead initiatives to improve participant recruitment and study retention.
- Review and approve vacation requests; monitor sick leave use and balances.
- Foster a culture of collaboration, innovation, and service excellence.
- Collaborate with Research Finance to ensure operational sustainability.
- Check for budget availability and expense eligibility.




- Monitor operational costs and staffing utilization.
- Contribute to business cases and grant applications for new research initiatives and infrastructure.
- Review and approve payroll.
- Build collaborative relationships with Principal Investigators, Research Coordinators, REB, Research Finance, Contracts, Pharmacy, and Sponsors.
- Support onboarding and orientation of research staff.
- Identify training needs and coordinate career development opportunities.
- Promote best practices in clinical research operations.
- Encourage continuous quality improvement and professional growth.
- Support the development of research operations and services.
- Participate in the facilitation of research-focused events (e.g., Research Week, Trainee Awards, research conferences).
- Ensure compliance with ICH-GCP, Health Canada Regulations, TCPS 2, and institutional policies and procedures.
- Lead quality improvement initiatives, regulatory audits, and monitoring visits.
- Maintain operational readiness for sponsor, regulatory, and institutional audits.
- Represent the IMHR on institutional committees and external working groups.

Qualifications

- Bachelor’s degree in health sciences, Clinical Research, Health Administration, or related discipline. Master’s Degree Preferred.
- 7 to 10 years of progressive research administration experience, including 3 to 5 years in a leadership or management role.
- SOCRA Certification required.
- Robust knowledge of TCPS2, ICH-GCP,



Health Canada Food and Drug Regulations, research finance and grants administration, clinical trial operations, and privacy legislation.

Skills and Knowledge

- Excellent interpersonal and communication skills.
- Strong analytical and problem-solving abilities.
- Exceptional organizational and time management skills.
- Ability to manage multiple priorities in a complex healthcare environment.
- High level of professionalism and integrity.
- Research finance management expertise.
- Extensive knowledge of research regulations, ethics requirements, and compliance standards.
- Ability to foster collaboration across multidisciplinary teams.
- Commitment to promoting a culture of inclusion, respect, and excellence.

Language Requirements

- English level A- is mandatory in oral expression, oral comprehension, reading comprehension and written expression. Bilingual (French/English) is preferred.

Salary Range: $65.08 to $75.44 per hour

Additional Information

- All applicants must provide a recent resume that clearly indicate that they meet the required qualifications.
- The Royal sincerely thanks all applicants for their interest in a career with us; however, only those applicants selected for an interview will be contacted.
- All new hires will be required to obtain a clear and valid Criminal Record or Vulnerable Sector Records Check as a pre-condition of employment.
- The Royal Ottawa Health Care Group is committed to equity and inclusion in the workplace. Our commitment is rooted in the belief that a diverse workforce enhances the quality of care and organizational strength. We encourage applications from members of equity-deserving communities and welcome individuals from all backgrounds. Upon request, accommodations due to disability are available throughout the recruitment process.

📌 Manager, Clinical Research Operations (TFT 1.0 FTE) (Ottawa)
🏢 Royal Ottawa Mental Health Centre
📍 Ottawa