Do you want to be part of a dynamic team that makes a difference in the lives of children and families in Ottawa? If you want to start your journey and join a supportive and dynamic team that helps families grow and thrive, then we want to hear from you!

About Mothercraft

Mothercraft Ottawa is a non-profit multifaceted family support agency offering a wide array of programs for children and families from pregnancy to school age. Mothercraft has been supporting and meeting the needs of families and care providers in our community since 1944.

We offer early learning programs and services that support childhood development and licensed childcare programs for children aged 6 weeks to 12 years. Mothercraft Ottawa’s childcare programs are provided in a centre, in a school or in a caregiver’s home and are available throughout the year.

We offer a comprehensive range of support services for parents, including prenatal classes, birth companion support, drop-in play groups and parenting workshops. As an EarlyON Child and Family Centre, we offer programs and workshops that support parents and caregivers in all aspects of early child development.

Role Summary

We are seeking a dynamic Manager, Human Resources to lead our HR function and initiatives with precision, and a proactive mindset. As a member of our Management Team, you will serve as the primary HR contact for all managers and employees, providing expertise across recruitment and onboarding, records management, employee relations, compensation and benefits, WSIB administration, and HR best practices.

Your broad HR knowledge will help our organization respond effectively to evolving business needs. You will have the prospect to make a meaningful impact by shaping HR strategies, strengthening HR operations, and cultivating an engaging workplace that supports employee growth and engagement.

This role is well suited to an HR professional with a solid generalist background who is comfortable working independently, driving HR operational excellence, and taking ownership of the full HR function.

Key Responsibilities

- Lead full-cycle recruitment, including sourcing candidates through various platforms, conducting interviews, preparing employment contracts,



and coordinating employee onboarding.
- Manage employee relations by addressing concerns promptly, facilitating conflict resolution, and promoting positive communication across teams.
- Lead and support the process related to performance management
- Manage employee records and ensure HR practices and documentation comply with applicable legislation and company policies.
- Administer the company’s employee group benefits program and serve as a point of contact for employee inquiries.
- Develop, review, and update employment policies to support organizational needs and best practices.
- Partner with the management team to develop and implement employee engagement initiatives, workshops, training programs, and retention strategies.
- Manage the employee offboarding process, including voluntary and involuntary terminations of employment.
- Manage Workers’ Compensation (WSIB) claims and related accommodations, ensuring appropriate documentation, communication, and follow-up.
- Collect and analyze HR data to identify trends, support decision-making, and recommend process improvements.

Qualifications & Experience · Minimum 5 years experience in human resources with a strong background in recruiting, employee relations, workplace accommodations, absence management and HR administration.

· Solid knowledge of MS Word, Excel and PowerPoint.

· Exceptional attention to detail and organizational skills.

· Working knowledge of the Employment Standards Act, Occupational Health & Safety Act, Accessibility for Ontarians with Disabilities Act and all related regulations.

· Experience in process improvement and implementing best practices.

· Proficiency in data analysis skills for collecting insights that drive decisions related to workforce planning, budgeting, etc.





· Exceptional written and verbal communication skills

· Ability to manage multiple priorities efficiently

· Attainment of HR designation – CHRP or CHRL – an asset

· Previous experience in a not-for-profit environment an asset

Work Environment

- Fast-paced office environment with shifting demands and competing priorities
- Frequent interaction with employees, families, children
- Extended periods of sitting and computer work.
- This is an in-office role at our Head Office (Westboro)

What We Offer · Competitive hourly rate starting at $32.14

· 37.5 hours per week

· Comprehensive group insurance benefits, health spending account, employee assistance program, and generous vacation and sick leave programs

· Office closure between Christmas and Current Year’s (paid time)

· Supportive, collaborative and inclusive work environment

· Casual dress code

· On-site parking

Mothercraft Ottawa is committed to providing a barrier-free work environment in concert with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. As such, Mothercraft Ottawa will make accommodations available to applicants with disabilities upon request during the recruitment process.

Mothercraft Ottawa strives to ensure that its employment practices are free from direct and indirect discrimination and is committed to upholding the human rights of those participating in the hiring process. In pursuit of this commitment, Mothercraft Ottawa will not condone or tolerate any acts of discrimination or harassment under any of the grounds protected under human rights legislation. This commitment extends to the hiring process and throughout the course of employment.

Pay: From $32.14 per hour

Expected hours: 37.5 per week

Benefits

- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Mileage reimbursement
- On-site parking
- Paid time off
- Vision care

Application question(s): *

Are you legally able to live and work in Canada?

- Are you comfortable with this being an in-office role?

Experience:
- HR: 5 years (preferred)

Work Location: In person

📌 Manager - Human Resources (Ottawa)
🏢 Canadian Mothercraft of Ottawa Carleton -Waterbridge Program (Barrhaven)
📍 Ottawa