Managing Director John's, NL office. Reporting to the President & Executive Chair, the Managing Director (MD) is the senior operational and leadership executive responsible for the day-to-day performance, stability, and growth of Pilot°. This role is ideal for a seasoned leader who combines business acumen, people leadership, and operational discipline, and who thrives in a creative, client-driven environment. The MD must be a confident, credible leader internally and with senior clients.

The Managing

Director is central to Pilot's next chapter-ensuring the agency is solid, stable, scalable, and future-ready, while preserving the values, reputation, and creative excellence that define the brand for more than three decades. Pilot° is a full-service marketing and communications agency with more than 30 years of experience supporting long-standing clients across the private, public and non-profit sectors. Small by design, Pilot° brings together a tight-knit team of uniquely talented and experienced professionals who leverage their individual expertise, networks, and trusted relationships to deliver exceptional value and meaningful results for clients.

With a strong, respected brand and a reputation for quality, collaboration, and impact, Pilot° is known not only for outstanding client work but also for treating employees exceptionally well, offering a supportive culture and highly competitive benefits. John's, NL, the role offers an inspiring work environment surrounded by historic charm, vibrant streets, and the perfect setting for scenic lunchtime strolls and local shopping.

Agency

Leadership & Management Foster a high-performance culture grounded in respect, collaboration, and excellence. Ensure projects and retainers are delivered on time, on budget, and to scope. Oversee project management systems, internal workflows, and process improvement. project management, time tracking,



financial reporting).

Financial

Performance & Profitability Cost control Identify risks and opportunities early and take corrective action as needed. Ensure pricing, resourcing, and scope decisions support long-term sustainability.

Client

Leadership & Relationship Management Provide senior oversight on key client accounts. Ensure client work aligns with Pilot's strategic and creative standards. Support account leaders in managing scope, expectations, and value delivery.

Support new business development efforts alongside senior leadership. Help evaluate opportunities for strategic fit, capacity, and profitability. Has direct leadership responsibility for senior operational and client-facing roles.

Lead, coach, and support the leadership team (Account, Strategy, Creative, Operations). Ensure clear role definitions, performance expectations, and development plans. Support recruitment, onboarding, and retention of high-quality talent.

Champion succession planning and leadership development within the agency. Execute against the strategic direction set by the President & Executive Chair. Ensure decisions align with Pilot's values, brand, and long-term vision.

Prepare briefing materials, operational updates, and performance reporting as required. Contribute to strategic planning and annual goal-setting. Senior leadership experience in a professional services, agency, consulting, or complex client-service environment.

Demonstrated success managing teams, budgets, and operational performance.

Experience working with founders, boards, or executive leadership is an asset. Exposure to marketing, communications, creative, or adjacent industries preferred (but not mandatory). High emotional intelligence and sound judgment. Motivated by building something enduring, not just personal advancement. Respects creative cultures while bringing structure and discipline. We embrace diversity.

📌 Managing Director - Marketing Agency (St. John's)
🏢 CareerBeacon
📍 St. John's