Job Summary

Solo female Family Physician office needs a Medical Office Assistant, where your energy and organizational skills will help ensure smooth and efficient clinic operations. In this vital role, you will serve as the first point of contact for patients and visitors, manage appointment scheduling, and handle administrative tasks. Immediate priority would be the expertise with computers and ability to handle computer programs are essential. Some expertise in medical office work flow and medical system will contribute to delivering exceptional patient care and maintaining a welcoming environment.

This paid position offers an exciting opportunity to grow your career in a quick-paced, patient-centered setting.

Responsibilities

- Greet patients and visitors warmly, providing excellent front desk support in a busy medical or dental office setting
- Manage multi-line phone systems to schedule appointments, answer inquiries, and coordinate patient flow
- Manage electronic systems with ability and understanding of IT process
- Assist with check-in and check-out procedures, verifying insurance information and updating patient records
- Support clinical staff by preparing exam rooms, handling medical terminology documentation, and managing supply inventories
- Coordinate appointment scheduling and reminders to optimize provider availability and reduce wait times




- Handle administrative duties such as filing, data entry, and processing payments efficiently

Experience

- Previous experience working in a medical or dental office environment would be preferred
- Proficiency with electronic health record (EHR) systems
- Strong knowledge of medical terminology to accurately document patient interactions
- Demonstrated experience as a dental receptionist or in office administration within healthcare settings
- Familiarity with multi-line phone systems and front desk operations to manage high call volumes effectively
- Office experience that showcases organizational skills, attention to detail, and the ability to multitask in a fast-paced environment

This role is ideal for computer proficient and motivated individuals eager to contribute to quality patient care while developing their administrative expertise. If you thrive in energetic environments where your skills make a real difference, we want to hear from you! Pay: $25.00-$30.00 per hour

Expected hours: 36.0 per week

Application question(s)

- Ability to manage computer's systems, process documents online and place them into EMR , transfer doctor's dictation into the computer and eventually AI

Experience:
- Computer operation: 1 year (required)

Work Location: In person

📌 Medical Office Assistant (St. Catharines)
🏢 Dr. Hurmatov Family Clinic
📍 St. Catharines