We are seeking a friendly, organized, and reliable Medical Office Assistant (MOA)/Receptionist to join our patient-centered family practice. This role provides essential administrative and clinical support to ensure smooth daily operations and exceptional patient care. The position offers consistent part-time hours with opportunities to pick up additional shifts as needed, and potential for a full-time position in the future.

Regular Scheduled Hours

- Monday - Friday : 7:00 am - 11:30 am

Some flexibility in scheduling may be available and can be discussed with the successful candidate. Ideally, the successful candidate will also have some flexibility to work additional hours as needed to help cover busier periods, staff sick days, vacations and other leaves.

Responsibilities:

Administrative Duties

- Download and distribute incoming faxes
- Review and return voicemails and emails promptly
- Greet, check-in, and assist patients courteously
- Book appointments in person and by phone
- Call patients for results, follow-up, and rebooking as requested
- Fax triplicate prescriptions and other documents as required
- Check and process incoming mail
- Assist patients with intake forms and license plate registration
- Handle patient payments and invoices
- Maintain and tidy the waiting room and children’s area daily

Clinical Support





- Take and record vitals as required
- Perform urine dip tests and Snellen vision tests
- Assist with procedures (Pap tests, biopsies, Nexplanon insertions, etc.)
- Act as chaperone when appropriate (e.g., female patient with male NP)
- Clean and restock exam rooms (minimum once weekly)
- Clean rooms post-procedure
- Start WCB forms and prenatal records
- Link patients from Ocean and send questionnaires/documents as needed
- Communicate test results to patients when appropriate

Qualifications

- Completion of a recognized Medical Office Assistant program is preferred but not mandatory
- Previous experience in a family or primary care clinic an asset
- Strong computer and EMR skills (Accuro or similar)
- Excellent communication, multitasking, and organizational skills
- Professional, compassionate, and team-oriented demeanor

Compensation

- Competitive hourly wage ($22–$25 based on experience)
- Supportive and collaborative work environment
- Opportunity for additional casual hours and future full-time role

Requirements:

- Must provide both a criminal and vulnerable sector check prior to start date
- Maintain BLS certification (training provided annually)

Job Type: Part-time

Pay: $22.00-$25.00 per hour

Benefits

- In office parking

Work Location: In person

📌 Medical Office Assistant/Receptionist (St. Albert)
🏢 Harmony Family Health Clinic
📍 St. Albert