Overview

Join our dynamic healthcare team as a Medical Office Assistant/Receptionist, where your energy and organizational skills will be the heartbeat of our busy medical practice. In this vital role, you will be the friendly face and productive coordinator that ensures smooth daily operations. Your proactive approach will help create a welcoming environment for patients while managing essential administrative tasks with precision and professionalism.

This paid position offers an exciting opportunity to develop your career in a fast-paced, patient-centered setting.

Duties

- Greet patients and visitors warmly, providing excellent front desk service and ensuring a positive first impression
- Manage multi-line phone systems to answer inquiries, schedule appointments, and relay messages promptly
- Maintain accurate electronic medical records using Epic and other electronic health record systems, ensuring confidentiality and compliance
- Verify patient insurance information and assist with billing procedures using Dentrix or similar dental management software
- Schedule appointments efficiently, coordinating with medical and dental staff to optimize daily workflows
- Handle administrative tasks such as data entry, filing, and managing office supplies to keep the front desk organized and functional
- Assist with patient check-in/check-out processes,



including updating medical histories and collecting necessary documentation

Experience

- Previous experience working in a medical or dental office environment is highly preferred
- Familiarity with electronic medical records (EMR) systems such as Epic is essential for accurate documentation and data management
- Prior dental receptionist experience or knowledge of dental office procedures is a strong advantage
- Demonstrated proficiency in office experience, including managing multi-line phone systems and front desk operations
- Strong understanding of medical terminology to effectively communicate with patients and healthcare providers
- Excellent organizational skills combined with the ability to multitask in a fast-paced setting
- Proven ability to provide exceptional customer service while maintaining confidentiality and professionalism

This role is perfect for motivated individuals eager to contribute to a caring healthcare environment. If you thrive on helping others, possess strong administrative skills, and are excited to grow your career in medical or dental practice settings, we want to hear from you! Pay: $19.50-$20.50 per hour

Benefits

- On-site parking
- Paid time off

Work Location: In person

📌 Medical Office Assistant/Receptionist (North York)
🏢 Phoenix Rise Medical Clinic
📍 North York