Office Administrator

Hours: Monday to Thursday: 8:30 am to 4:30 pm, Friday 8:30 am to 3:00 pm

Reports To

Office Coordinator

Job Summary The Office Administrator serves as a central point of contact for the organization, overseeing reception operations and managing inbound and outbound communications while supporting daily administrative and operational functions. This role acts as the first point of contact for the Signet team, tenants, clients, vendors, and prospective residents, providing timely and professional assistance in response to inquiries, concerns, and requests.

The Office

Administrator plays a key role in maintaining efficient office operations, supporting cross-departmental initiatives, and ensuring a welcoming, organized, and professional reception and front office environment.

Competencies

- Attention to Detail
- Client/Customer Focus
- Communication
- Organization
- Ownership
- Professionalism
- Resourceful
- Time Management

Job Duties

- Manage incoming telephone calls and electronic communications (including [email protected] [email protected]), ensuring timely responses and accurate message distribution.
- Professionally greet and assist tenants, clients, vendors, and visitors at the front desk, serving as the primary reception ambassador for 250 Bridgeland Avenue and presenting a positive first impression of the organization.
- Refer, redirect, or escalate inquiries to appropriate departments while ensuring seamless follow-up and resolution.
- Assist with day-to-day operational administration, including tracking, logging,



and maintaining accurate building records and documentation.
- Support financial administration processes, including the filing, processing, and coordination of cheque deposits, including first-of-the-month deposits in collaboration with the Accounts Receivable team.
- Assist in the compilation and organization of data for monthly market surveys, mystery shop reports, and quarterly client reporting.
- Provide administrative support for meetings, including preparing agendas, recording and transcribing meeting minutes, and distributing materials in a timely manner.
- Photocopy, scan, email, bind, organize, and file documentation for distribution and recordkeeping purposes.
- Coordinate courier shipments and receive incoming packages.
- Support marketing initiatives by assisting with special projects, including capturing front-of-building photos and videos, tenant arrival activity, and supporting online review engagement efforts.
- Assist with maintenance coordination by dispatching service requests, tracking work orders, and maintaining accurate service logs to ensure timely resolution.
- Serve as the primary point of contact for head office supply ordering and inventory management.
- Maintain strict confidentiality in all interactions and documentation handling.
- Provide administrative support on special projects and other duties as assigned.

Work Conditions
- Operation of desktop computer and peripherals
- Interaction with employees, management, and the public at large
- Working in a busy office workplace with frequent interruptions

Pay: $38,000.00-$38,500.00 per year

Work Location: In person

📌 Office Administrator (North York)
🏢 Signet Group
📍 North York