Overview

We are looking for a organized, and technology-focused Office Assistant to join our team. This position combines administrative duties with clinical support, offering the opportunity to work closely with patients and staff while contributing to a smooth, welcoming clinic environment.

The successful candidate will be comfortable managing multiple priorities, learning new systems, and adapting to the changing needs of a busy healthcare setting. Strong communication, attention to detail, initiative, and time-management skills are essential. The ideal candidate enjoys working with people, takes pride in staying organized, and is confident working independently while remaining a collaborative team member.

This role is well-suited to someone who enjoys a varied workday and is motivated by the chance to support both efficient clinic operations and a high standard of patient service.

Duties

- Provide office administration and reception support, maintain smooth office workflows, and assist with patient flow.
- Assist with inventory management, ordering, filing, and organization of laboratory materials and supplies.
- Prepare treatment rooms and operatories for patient appointments and maintain a clean, organized, and welcoming environment.
- Sterilize dental instruments and ensure compliance with infection control and safety protocols.
- Assist the denturist during appointments and clinical processes as needed.
- Provide laboratory support for all functions related to the fabrication of dentures, including scanning, and digital denture workflows.




- Use digital technologies in denture fabrication, including digital scanning, case management, and 3D print production.
- Prepare, operate, maintain, and troubleshoot digital scanners, 3D printers, and other laboratory equipment.
- Manage patient records, digital case files, and case documentation accurately and confidentially.
- Maintain lab case logs, track case statuses, and assist with scheduling pickups and deliveries.
- Perform general cleaning and maintenance of clinic and laboratory areas.
- Stay current with emerging digital denture technologies, workflows, and industry advancements.
- Work independently, manage time effectively, and perform other related duties as required.

Skills

- Legally eligible to work in Canada.
- Previous experience in a dental, denture, or healthcare support role is considered an asset, but not necessary.
- Strong attention to detail, manual dexterity, and ability to multitask.
- Be able to work and manage daily workflow independently.
- Excellent communication and problem-solving skills.
- Ability to work independently and meet deadlines.
- Strong computer skills and aptitude for learning new digital technologies and software.
- Experience with digital workflows (scanning/printing) is an asset, but not necessary.
- Knowledge of dental anatomy, materials, and techniques is an asset, but not necessary.
- Compassionate, patient-focused approach with a commitment to high-quality care and service.

Pay: $21.00-$25.00 per hour Expected hours: 35.0 – 38.0 per week

Work Location: In person

📌 Office Assistant (Pembroke)
🏢 Ottawa Valley Denture Clinic
📍 Pembroke