Job Summary

We are looking for a reliable and motivated Operations & Billing Assistant to support daily administrative tasks, customer service, billing entries, and basic accounts receivable follow-ups. This role is ideal for someone with basic experience who is eager to learn, take initiative, and grow into a Coordinator or Supervisor position over time.

Key Responsibilities

- Support customer service: answer calls, respond to emails, and follow up with clients.
- Assist with accounts receivable and follow up on overdue invoices.
- Organize documents and maintain accurate records.
- Assist with general administrative and operational tasks.

Important Note (Scope of Role): This role focuses on day-to-day postings, customer support, and administrative tasks. The work schedule is 9 am to 5 pm Monday to Friday.

Required Skills & Qualities:

- Basic knowledge of QuickBooks (or willingness to learn).
- Fluent English (spoken and written).
- Strong communication skills (phone and email).




- Customer service skills and skilled attitude.
- Organized, detail-oriented, and responsible.
- Trustworthy and comfortable handling sensitive information.
- Ability to take initiative and use good judgment.

Nice to Have:
- Experience in customer service, office administration, or billing.
- Proficiency in Microsoft Excel, Word and Outlook
- Experience using vendor portals and processing purchase orders
- Strong scheduling and service-coordination skills

Growth Opportunity: This position offers the opportunity to grow into an Operations Coordinator or Supervisor role based on performance and development.

Training providing.

Compensation

Starting at $22/hour, with opportunities for salary increases based on performance and growth within the company.

Pay: From $22.00 per hour

Benefits

- On-site parking

Work Location: In person

📌 Operations Assistant – Billing & Customer Support (Mississauga)
🏢 MTS Security
📍 Mississauga