Job Family Group: Process Engineering Worker Type: Regular Posting Start Date: September 30, 2026 Business Unit: Downstream and Renewables Experience Level: Experienced Professionals The Operations Support Engineer provides process engineering support to the 24x7 production organization to ensure excellence in process safety, reliability, margin, energy optimization, and cost management. The role works closely with the Production Team to provide technical assurance to unit operations and ensure production plan delivery. In addition, this role plays a key role in continuous improvement, project development, and turnaround planning and execution.

The Operations Support

Engineer is typically assigned specific process units to support, as part of an area Production Team. At times, the Operations Support Engineer may instead be assigned to key studies, projects, and improvement activities. The successful candidate will join the Sarnia Process Engineering Team and will be assigned an area of support based on experience and available opportunities.

Perform proactive technical monitoring for the assigned process unit and ensure units operate within established limits. Provide process engineering support for operating problems and seek additional engineering support where appropriate. Identify and communicate to the technical, production and maintenance communities’ threats, troubleshoot performance and reliability gaps, and identify opportunities for improvement.

Provide technical expertise and optimization recommendations to support delivery of the business plan, including feed and product quality specifications and energy/cost efficiency. Lead unit alarm reviews and supports alarm management activities. Utilizes fact-based root cause analysis to investigate, define and troubleshoot threats.

Provide technical leadership to turnaround and major maintenance activities including scope collection, scope review, scope challenge, as well as shut down and start-up procedures. Generate investment proposals for unit outage, major maintenance, and turnaround related activities such as catalyst replacements,



and support capital projects to ensure successful commissioning. Active participate in Process Hazard Analyses to identify and assess process safety threats and develop recommendations to mitigate these threats.

The candidate must have legal authorization to work in the Canada on a full-time basis Engineering Degree is required; Chemical is preferred discipline Professional Engineering designation or working towards this designation Relevant industry or refinery experience would be an asset Familiarity with management of change, root cause analysis, process simulations, or safeguarding assessment would be an asset Ability to work off-hours to support turnaround and emergencies, including potential on-call support for Emergency Operations Centre Individual pay will be based on various factors, such as relevant work experience, education, certifications, skill level, seniority, and internal equity. Progress as a person as we work on innovative projects together. Benefit from flexible working hours, and the possibility of remote/mobile working Perform at your best with a competitive starting salary and annual performance related salary increase; our pay and benefits packages are among the best in the world Take advantage of paid parental leave, including for non-birthing parents Grow as you progress through diverse career opportunities in national and international teams Gain access to a wide range of training and development programs Shale gas and liquids assets in Alberta and British Columbia ~ A network of 1,400 retail stations across Canada ~ The Scotford Complex in Alberta, includes an upgrader, chemicals plant and is home to the Quest carbon capture and storage facility ~ The Sarnia Manufacturing Centre refinery in Ontario ~15 Shell-owned distribution terminals,



three of which have marine operations ~ Shell Aviation Canada delivers across a network of 26 airport fixed-based operations and airport consortiums, from coast to coast.

Shell

Aviation provides 1.7 billion liters of high-quality fuel annually in Canada and offers reliable and secure into-plane delivery. Shell in Canada Shell Canada is part of a global group of energy and petrochemicals companies with an average of 92,000 employees in more than 70 countries and has been operating in Canada since 1911.

Shell

Canada is one of the few truly integrated energy companies in Canada with all of Shell’s global businesses represented, including upstream, integrated gas, downstream, and renewables and energy solutions. That means we do everything from exploration, gas production, refining and manufacturing, to providing fuels and developing energy solutions for our customers. At a glance, our businesses and projects in Canada include: Joint Venture Partner (40%) with LNG Canada which will export Canadian natural gas to Asian markets Shale gas and liquids assets in Alberta and British Columbia A network of 1,400 retail stations across Canada The Scotford Complex in Alberta, includes an upgrader, chemicals plant and is home to the Quest carbon capture and storage facility The Sarnia Manufacturing Centre refinery in Ontario Investments in renewables and energy solutions, including EV charging, hydrogen and biofuels 15 Shell-owned distribution terminals, three of which have marine operations Shell Aviation Canada delivers across a network of 26 airport fixed-based operations and airport consortiums, from coast to coast.

Shell

Aviation provides 1.7 billion liters of high-quality fuel annually in Canada and offers reliable and safe into-plane delivery Strong Sulphur and Lubricants businesses as well as an innovative Supply and Trading business. Shell is a global group of energy and petrochemical companies, employing 96,000 people across more than 70 countries. Whether they work on our platforms and pipelines, or in our offices and research labs, people are key to our success.

📌 Operations IT/Engineering (Sarnia)
🏢 Oman Shell
📍 Sarnia