Recognized as a Thriving Place to Work, Flare is an identity-first cyber threat intelligence company. Security teams today aren't short on alerts. Our job is to find that threat first and help fix it before it becomes a breach.

They're logging in with stolen employee credentials, customer accounts, and system access, and AI is making them faster. Flare monitors the dark and clear web to find exposed identities and other high-risk external threats before cybercriminals can use them. As the threat that matters shifts, we'll move with it.

We’re on a mission to find a Director of Operations who will expand Flare’s infrastructure to support growth objectives as we continue to scale. Working cross functionally, you’ll design and execute strategic initiatives that enable Flare to scale while enforcing our unique culture. Your efforts will produce coordinated, automated and agentic solutions that allow Flarians to optimize time spent with customers.

This is a high impact role with a global scope and as such, will require a degree of work outside of normal business hours to support global teams. Centralize measurement and management of operational performance: Create a shared dashboard to monitor performance. Identify and implement continuous improvements within and between processes across Flare.

Build a shared services function to incorporate best practices and scale to capabilities used by all departments, such as reporting, platform analytics, project tracking, change management and procurement. Facilitate annual forecasting and budgeting process in coordination with the Finance team. Build a team of shared, contract, and full-time members to execute operations initiatives.



10+ years of experience in operations consulting or management roles. ~ Demonstrated proficiency in cross-functional project management.

Excellent problem-solving skills with the ability to navigate complex technical issues and provide effective solutions. Strong organizational skills with the ability to manage multiple projects, prioritize tasks effectively and drive issues to resolution. Bilingual (French/English) is an asset.

Become deeply familiar with Flare’s platform, datasets, and customer use cases. Review existing process and policy documentation across departments. Work with the shared services team on priority initiatives and planning.

Analyze operating performance metrics and ongoing projects, recommend prioritization, and develop execution plans.

Standardize

Flare’s approach to project execution and work with leaders to adapt and adopt this approach. Lead the coordination and delivery of projects. Competitive salary Bonus structure Health coverage/insurance Flexible, work from anywhere Flexible time off You will join a high-growth, innovative start up where you’ll see your impact immediately and be empowered to take on challenges for your personal and qualified growth You will work with an inspiring and award-winning team who are passionate about what they do and the clients we serve, whose work has been referenced in leading academic journals and international media Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification.

At Flare, we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the , we encourage you to apply anyways.

📌 Operations Manager//FULL TIME//REMOTE (Quebec City)
🏢 Flare
📍 Quebec City