For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities.

Doing so with consistency across the network – giving our clients a unified experience throughout North America while enhancing our client development opportunities. OPERATIONS COORDINATOR - CARTIER, YORKDALE Job Mission The Operations Coordinator contributes to the overall commercial success of the boutique by upholding Maison compliance and achieving operational excellence. In a highly dynamic and collaborative environment, the Operations Coordinator is responsible for managing all aspects of the day-to-day processes, including key administrative support fortransactional activities, financial compliance, logistics, inventory control, and effectively supports the implementation of policies and procedures.

Operational

Excellence/Compliance - Ensure proper understanding and execution of all Maison policies and procedures within the boutique; Ensure proper movement of product in/out of boutique including, but not limited to shipments, transfers, consignments, and movement throughout the boutique while maintaining quality control and preventing stock losses Consistently demonstrate excellent care and proper product handling, and follow appropriate packing, shipping,



and receiving procedures particularly for high value creations Monitor financial aspects of boutique sales; ensure daily transactions and proper paperwork are submitted to respective corporate teams timely and accurately to ensure efficient business operations and seamless client experience Coordinate inventory control processes (e.g., daily/weekly/monthly counts and stock movements) to ensure a successful annual inventory Partner with client-facing teams to manage the boutique supply inventory including replenishment needs for sales and hospitality areas, as well as back of house; manage the order process and support Lean/5S strategies for optimal storage organization the client repair flow, execution of reports ,and monthly inventory/reconciliation) partner with management to implement and execute action plans Exhibit strong communication and problem-solving skills by partnering effectively with boutique management and peers Assist with special projects as needed Remain current on all industry news, local/global competition, and connection to community Share and collaborate with region and network peers on operational best practices Teamwork - Uphold the Cartier standards with the ability to project an approachable and professional image in personal appearance, manner,



and demeanor Contribute to a positive and productive boutique workplace by leveraging both personal and team savoir-faire to always create a highly collaborative network both in person and via telephone collaborate with management to provide ideas and solutions to client-facing teams foster transparency with colleagues and management by sharing feedback and information Be an active member of the network Operations community Education - Associate’s or Bachelor’s degree preferred Additional language skills are a plus Additional language skills area plus Technical skills/ abilities Excellent computer skills and use of technology MS Office experience required; SAP knowledge preferred Additional language skills area plus Personal skills Must be available to work retail hours (including weekends) and travel for trainings as needed Our core benefits include company sponsored health, dental, drug, and vision programs.

We offer access to the employee assistance program to support you and your household members through life’s challenges. The company offers income protection solutions including life insurance, disability benefits, wellness reimbursement, and the RRSP program with employer match. Understanding the importance of work-life balance, our package includes a maternity leave top-up program and paid time off.

We also encourage associates to give back to their local community by using their volunteer time off days to support important initiatives that drive change. Accommodations will be made for applicants with disabilities during the recruitment process in accordance with applicable laws. Expected hourly rate range $

📌 Operations Reconciliation Specialist I (Toronto)
🏢 CA01 Richemont Canada
📍 Toronto