About us Are you ready to move distribution forward? Solutions 2 GO is a premier global distributor of video game products. With operations reaching 19 countries in North, Central and South America, and partnerships that further extend to Europe, Africa, Australia and Asia, Solutions 2 GO represents all publishers in the Canadian market, offers coast-to-coast distribution in the USA and is the exclusive distribution partner for Sony PlayStation in Latin America.

Our leadership, processes and partnerships have earned us a reputation as the premier provider of flexible, dynamic distribution solutions for publishers, manufacturers, and retailers around the world. At Solutions 2 GO, we are moving distribution forward. If you are an achiever who is relentless in ensuring that we achieve business results and create a great company culture while doing it, then we’re looking for you!

Warehouse Supervisor

About us Are you ready to move distribution forward? Solutions 2 GO is a premier global distributor of video game products. With operations reaching 19 countries in North, Central and South America, and partnerships that further extend to Europe, Africa, Australia and Asia, Solutions 2 GO represents all publishers in the Canadian market, offers coast-to-coast distribution in the USA and is the exclusive distribution partner for Sony PlayStation in Latin America.

Our leadership, processes and partnerships have earned us a reputation as the premier provider of flexible, dynamic distribution solutions for publishers, manufacturers, and retailers around the world. At Solutions 2 GO, we are moving distribution forward. If you are an achiever who is relentless in ensuring that we achieve business results and create a great company culture while doing it, then we’re looking for you!

The S2G Team is Growing! We are seeking a Warehouse Supervisor.

Scope: The Warehouse Supervisor is a frontline leadership role responsible for driving daily execution, performance, and engagement within the Shipping operation. This position plays a critical role in translating volume plans into results by leading teams, aligning labor to demand, and ensuring safety, quality, and service commitments are met. This role is ideal for a hands‑on leader who thrives in fast‑paced environments, enjoys coaching teams in real time, and is motivated by accountability and continuous improvement.

The Operations

Supervisor is also a key development role,



preparing future leaders within the organization.

Duties & Responsibilities:

- Provide direct supervision of 10–15 full‑time associates and up to 60 temporary workers during peak season, including Leads and hourly team members
- Own daily shipping execution to ensure volume is processed safely, accurately, and on time, while supporting the Team Leads in executing daily production plans
- Partner closely with the Shipping Operations Manager to drive operational performance, labor efficiency, and team development
- Set daily priorities and expectations for Team Leads and associates based on volume forecasts and operational goals
- Lead daily communication with the team regarding volume, priorities, performance, and safety expectations
- Coach Team Leads and associates through ongoing feedback, recognition, and corrective action, reinforcing accountability and consistency
- Ensure adherence to customer‑specific requirements, internal SOPs, and company policies across all shipping activities
- Promote and enforce safe work practices, including equipment usage, housekeeping, and ergonomic standards
- Monitor operational performance using metrics and statistical analysis; communicate results and expectations to Team Leads
- Identify performance gaps and drive improvements to workflows, staffing models, and labor allocation
- Support and lead continuous improvement initiatives that enhance productivity, accuracy, and cost performance
- Develop and coordinate training to ensure Team Leads and associates are proficient in shipping processes
- Support onboarding, cross‑training, and skill development, with a focus on building future supervisors
- Complete performance reviews and support individual development plans for direct reports
- Collaborate with cross‑functional partners to resolve issues and support operational goals
- Perform additional responsibilities as needed to support daily operations and team performance Skills & Qualifications:
- 5+ years of experience in warehouse or distribution operations,



including at least 2 years supervising 5–10 direct reports and a temporary workforce
- Associate degree or equivalent experience required
- Demonstrated success leading daily operations in rapid‑paced, high-volume environments
- Proven judgment in the consistent application of company policies, procedures, and operational standards
- Experience working independently with limited supervision while owning day‑to‑day operational outcomes
- Strong verbal and written communication skills, including experience creating performance reviews, development plans, and performance documentation
- Consistently models professional behavior and leads by example on the warehouse floor
- Comfortable working flexible schedules, including overtime, based on business needs
- Experience navigating Warehouse Management Systems (WMS), using RF scanning devices, and performing accurate data entry
- Demonstrates strong collaboration skills, a solid work ethic, and commitment to team success
- Proficiency with Microsoft Office tools (Excel, Word, Outlook)
- Comfortable using company communication tools (Microsoft Teams) to support daily coordination and execution
- Forklift or material‑handling equipment experience preferred
- Reliable attendance and consistent job performance
- Due to the critical nature of peak operations, full availability is required from October through December, including Thanksgiving week and December weekends. This is a company‑wide expectation and essential to meeting customer commitments during peak volume periods. Candidates that are unavailable during these periods will not be considered as this is a company‑wide blackout policy. The successful candidate will receive a conditional offer which will be contingent upon a successful background clearance obtained through our contracted third‑party vendor. The standard clearance requirements depend on the position and may include some or all of the following: criminal or credit clearance, employment verification, education verification, and driver’s abstract review. If you have any questions along the way, please do not hesitate to ask. Solutions 2 GO Inc. is committed to creating a diverse and inclusive workforce. For individuals requiring accommodations or support throughout the recruitment process please contact the HR Team at [email protected]. For more information on Solutions 2 GO Inc., please visit About Us.

📌 OPERATIONS SUPERVISOR - SHIPPING (Canada)
🏢 Solutions 2 GO
📍 Canada