About the Role

Well Creek Inc. is a Canadian manufacturer specializing in powders and gummies. We are seeking an organized, detail-oriented Order Coordinator to manage customer orders from receipt through production and shipment.

The successful candidate will work closely with customers, management, production, purchasing, quality assurance, and shipping to ensure orders are accurate, properly scheduled, and completed on time.

Key Responsibilities

- Receive, review, and enter customer purchase orders, verifying product specifications, quantities, pricing, packaging requirements, and requested delivery dates.
- Prepare and maintain accurate sales orders, work orders, and order tracking records.
- Coordinate order priorities and production schedules with management and the production team.
- Confirm raw material and packaging availability with purchasing and inventory teams.
- Monitor order progress and promptly flag shortages, delays, discrepancies, or scheduling conflicts.
- Communicate order confirmations, status updates, and delivery timelines to customers.
- Document order changes and ensure affected departments receive updated instructions.
- Coordinate with quality assurance to confirm required product releases and documentation before shipment.
- Work with shipping to arrange dispatch and verify shipment details against customer orders.




- Maintain organized records and provide regular updates on outstanding orders and upcoming deadlines.

Mandatory Qualifications

- Previous experience in food manufacturing is required.
- Minimum 2 years of experience as an Order Coordinator, Order Management Coordinator, or in a directly comparable order processing role.
- Experience coordinating orders within a manufacturing workplace, including production lead times, inventory availability, and shipping requirements.
- Strong attention to detail and accuracy in order entry and documentation.
- Excellent organizational skills and the ability to manage multiple orders and changing priorities.
- Clear, professional communication skills and consistent follow-through.
- Proficiency in Microsoft Excel and experience using ERP or order management software.
- Working knowledge of food manufacturing procedures, lot traceability, and food safety requirements.

Preferred Qualifications

- Experience in gummy, powder, supplement, or natural health product manufacturing.
- Familiarity with GMP, HACCP, or SQF environments.
- Experience supporting private-label or contract manufacturing customers.

Pay: $25.00-$28.00 per hour Expected hours: 40.0 per week

Benefits

- Dental care
- Extended health care
- On-site parking
- Vision care
- Wellness program

Work Location: In person

📌 Order Coordinator (North York)
🏢 Well Creek
📍 North York