Fifteen Twelve Salon is a boutique, independently owned hair salon in Little Portugal, at Dufferin & Dundas. We're a welcoming, inclusive team of stylists and beauty professionals who care about great hair, excellent service, and supporting one another. We value professionalism and a positive environment where everyone can do their best work.

We're hiring a part time Front Desk Representative to start, with real room to grow. For the right person, this role can build into more hours and take on some leadership, like helping with scheduling, booking procedures, and training.

What the role looks like

- Greeting and checking in clients, and making sure everyone feels looked after from the moment they walk in
- Answering calls and messages, booking and rebooking appointments
- Reviewing upcoming bookings to make sure services, timing, and details are correct
- Keeping track of stylist schedules, client details, and follow-ups
- Handling checkout, retail sales, and payments
- Listening to client questions and concerns with care, and knowing when to bring in a stylist or manager
- Solving small problems on the spot, like a running-late client or a schedule change
- Keeping retail shelves stocked and flagging products that are running low
- Working alongside our front desk team to keep things organized and handed off clearly
- Keeping the salon clean and ready for clients, including sweeping hair between appointments, washing capes, robes, and colour bowls, tidying the colour room, and closing cleanup

You'll do well here if you

- Remember names, faces, and details, and people notice that you do
- Are organized and catch the small things before they become problems
- Stay calm and friendly when the phone is ringing, someone's at the desk, and a stylist needs you at the same time




- Like figuring things out and fixing them rather than waiting to be told
- Can work independently and also enjoy being part of a team
- Are happy to jump in and help wherever it's needed, from the front desk to the floor
- Are dependable and show up when you say you will
- Communicate clearly with clients and coworkers
- Can be trusted with private client and staff information
- Are comfortable with computers and quick to learn new systems

Nice to have

- Front desk, hospitality, café, restaurant host, or retail experience
- Experience with booking software (we use Mangomint)
- Experience with inventory, retail merchandising, or Shopify

The details

- Part-time to start, 10 to 20 hours per week, with room to grow into more hours and responsibility
- Shifts fall between 9:30am and 8:30pm, Tuesday to Saturday, with occasional Mondays
- Evening and Saturday availability is a must
- Occasional extra shifts to cover absences, when you're available
- No uniform, wear your own style (we ask for a polished, salon-ready look)
- 30% staff discount on services and retail products
- Close to the 505 Dundas streetcar and 29 Dufferin bus

How to apply Send your resume and a few sentences about why this role appeals to you. We'll be in touch if it looks like a good fit.

Job Types: Full-time, Part-time

Pay: $19.00-$23.00 per hour

Expected hours: 10.0 – 30.0 per week

Benefits

- Flexible schedule

Application question(s):
- Can you reliably commute to Dundas & Dufferin for shifts starting as early as 9:30am or ending as late as 8:30pm?
- Are you available to work evenings until 8:30pm and Saturdays?
- How many hours per week are you looking for?
- Which days and times are you available to work?
- Tell us about a time you were juggling several things at once at work. How did you handle it?

Experience:
- Customer Service: 1 year (required)

Work Location: In person

📌 Part-Time Front Desk Representative, Fifteen Twelve Salon (Dundas & Dufferin) (Toronto)
🏢 Fifteen Twelve
📍 Toronto