Join Connect Communities and Classic LifeCare as a part-time IT Support Specialist in Hamilton, ON. Deliver high-quality technical support while gaining valuable experience in a healthcare setting. Ideal for students, this role comprises 1.5 shifts per week, allowing flexible work hours.

Responsibilities include providing Tier 1 and Tier 2 support, troubleshooting hardware and software issues, and utilizing Microsoft 365 and Azure. You'll collaborate with senior IT staff to resolve complex challenges and enhance documentation processes. Key Responsibilities:

- Provide Tier 1 and Tier 2 tech support for end-users
- Troubleshoot hardware, software, and networking issues
- Maintain accurate support documentation and asset inventory
- Collaborate on complex IT issues with senior staff
- Manage IT service requests via a centralized ticketing system Requirements:
- 2+ years’ experience in IT support or equivalent
- Proficiency in Microsoft 365 and Azure Active Directory
- Strong knowledge of Windows and macOS systems
- Familiarity with ITSM tools or ticketing systems
- Excellent problem-solving and communication skills Become a vital part of our team delivering exceptional technical support in healthcare.

📌 Part-Time IT Support Specialist Hamilton (Canada)
🏢 Classic LifeCare
📍 Canada