Elevate customer satisfaction as a Parts Technician with DAC Industrial Engines in Dartmouth, NS. In this key role, you will handle parts inquiries and support inside sales teams. At DAC Industrial Engines, the Parts Technician plays a critical role in driving strong relationships with customers.

You will be the first point of contact, processing orders accurately and ensuring timely communication. Your multitasking and communication skills will shine in this fast-paced environment, contributing to customer confidence and repeat business. Key Responsibilities:

- Serve as the main contact for walk-in and phone inquiries
- Provide accurate parts quotations, lead times, and availability
- Process parts orders efficiently using the ERP system
- Build and sustain relationships with repeat customers
- Collaborate with inside sales and service teams to meet needs Requirements:
- Experience in a customer facing parts specialist role
- Solid prioritization and multitasking abilities
- Technical aptitude for complex parts systems
- Proficient in Microsoft Office and ERP systems
- Professional mindset focused on customer success Drive customer satisfaction and team success as you advance your career with DAC Industrial Engines.

📌 Parts Technician at DAC Industrial Engines (Halifax Regional Municipality)
🏢 Meridia Recruitment
📍 Halifax Regional Municipality