Enhance patient experiences with FYidoctors as a full-time Patient Services Specialist. Deliver exceptional service while managing check-ins, appointments, and patient interactions in a vibrant clinic setting. Join the FYidoctors team in Amherst, where your role focuses on delivering outstanding patient service.

In this full time position, you will welcome patients, handle check-ins and check-outs, and coordinate their appointments effectively. Your proficiency with technology will aid in performing pre-testing and managing billing, which contributes significantly to our patient care strategy. Key Responsibilities:

- Greet and assist patients with check-in and check-out
- Perform pre-testing to support eye care services




- Coordinate appointments and manage billing and payments
- Oversee eyewear pick-ups and conduct minor repairs
- Provide exceptional customer service for positive patient experiences

Requirements:

- Retail experience is considered an asset
- Ability to multi-task in a busy environment
- Proficiency with MS Office Suite and technology
- Strong communication and interpersonal skills
- Collaborative and adaptable team player

Contribute to patient satisfaction and support the dynamic environment at FYidoctors in Amherst.

📌 Patient Services Specialist at FYidoctors (Amherst)
🏢 FYidoctors
📍 Amherst