Canada Post is looking for an enthusiastic Retail Counter Clerk to join their team in Penetanguishene, Ontario . This is a temporary position within the retail postal office environment, offering the chance to serve your local community while working with one of Canada's most recognized institutions.

Day-to-day, you'll be the face of Canada Post at the retail counter — helping customers with postal products and services, processing transactions, and keeping operations running smoothly. If you thrive in a customer-facing role and enjoy a mix of sales, service, and hands-on work, this position delivers on all fronts.

About the Role: Postal Clerk – Retail Counter Clerk

As a Retail Counter Clerk , your primary focus will be delivering excellent customer service to every person who walks through the door. You'll operate a computerized point of sale system , handle a variety of financial transactions , and maintain a solid working knowledge of postal products, services, and delivery options available through Canada Post.

Beyond the counter, this role also involves receiving, sorting, and sequencing mail items , maintaining floor displays, and supporting merchandising and inventory control . Physical effort is part of the job — you'll need to be comfortable handling mail items weighing up to 22.7 kilograms (50 pounds) . A bilingual work workplace is required, with a Bilingual Imperative (--BB) language requirement for this position.

Benefits and Salary

This Retail Counter Clerk position at Canada Post offers a salary of $25.37 per hour . Canada Post is committed to fostering an equitable and inclusive workplace, and encourages applications from Indigenous Peoples, Persons with disabilities, Members of visible minorities, and Women . Preference will be given to Indigenous People (First Nations,



Métis or Inuit) or Persons with disabilities as part of a special measure employment equity initiative.

Responsibilities

Working at the retail counter , you'll handle everything from customer interactions to back-of-house mail processing. These responsibilities are central to ensuring complete customer satisfaction and the smooth daily operation of the postal outlet.

- Deliver exceptional customer service by performing a variety of sales and service activities to ensure complete customer satisfaction
- Operate a computerized point of sale system accurately and efficiently
- Maintain knowledge of postal products, services, and delivery options to assist customers effectively
- Process financial transactions including cash, cheques, debit, and credit card payments
- Receive, sort, and sequence mail items as required
- Handle mail items weighing up to 22.7 kilograms (50 pounds) with proper physical effort
- Maintain floor displays to keep the retail space organized and presentable
- Conduct merchandising and inventory control to support store operations

Requirements / Skills

The ideal candidate brings customer service experience in a retail environment and is comfortable working in a bilingual setting. Canada Post values employees who demonstrate trust, respect, and a commitment to delivering for their communities and colleagues.

- Customer service experience in a retail environment is required
- Sales experience is considered an asset
- Bilingual proficiency meeting the Bilingual Imperative (--BB) language requirement
- Physical capability to handle mail items weighing up to 22.7 kg (50 lbs)
- Comfort with technology , including computerized point of sale systems and financial transaction processing

Experience in customer service in a retail environment; sales experience is an asset

📌 Postal Clerk - Retail Counter Clerk (Penetanguishene)
🏢 Canada Post
📍 Penetanguishene