Eric Martin Pavilion (EMP) - Victoria, BC V8R 4Z3 CA (Primary)

Work Area (FBA Only)

Multi-Site

No

Travel Requirement

Travel between multiple sites may be required

Shift Start Time/End Time

0730-1530

Days Off

Vacancy Type

Regular FT

Salary Range (Hourly Rate)

$30.55 - $32.39

Paid FTE

1.0

Worked BI-WEEKLY HOURS

75

Planned Start Date

Oct. 21 2026

Approximate End Date (For Temporary Assignments ONLY)

Pending Return of Incumbent

No

CRC required? (employee will be working with or have access to children or vulnerable adults and requires a Criminal Record Check)

Yes

In accordance with the Vision, Purpose, Values, and strategic direction of the Vancouver Island Health Authority (Island Health), patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Coordinator, Administrative Services, the Program Assistant provides support to a range of Programs within Mental Health and Substance Use, projects and initiatives. Performs a variety of clerical and administrative duties such as managing Psychiatrist and/or clinical team appointment bookings with clients; maintaining files; typing letters and tables and data entry; photocopying; setting up meetings and taking minutes.

Utilizes a variety of personal computer application software such as Excel, Access, Word,



Power Point and related desktop publishing and graphics software to format/design, run and maintain correspondence, reports, procedure manuals, surveys, newsletters, web pages, communications, databases, and spreadsheets from rough draft or as directed. Gathers and compiles information as required, such as client information and statistics. Researches, organizes, and summarizes information for reports.

QUALIFICATIONS:

Education, Training And Experience

- Grade 12 graduation.
- Office Administration Certificate including courses in word processing, spreadsheet and database software.
- Three (3) years recent related administrative or secretarial experience in a similar workplace.
- MHSU experience required.
- Or an equivalent combination of education, training and experience.

Skills And Abilities

- Ability to type 60 wpm.
- Demonstrated skills in MS Office, including Word, Excel, Outlook and PowerPoint.
- Ability to communicate effectively, both verbally and in writing.
- Ability to apply knowledge of office practices and procedures.
- Ability to operate related equipment.
- Ability to plan, organize and prioritize.
- Business writing skills.
- Ability to establish and maintain rapport with Psychiatrists and clinicians.
- Knowledge of general office procedures.
- Ability to analyze and resolve problems.
- Physical ability to carry out the duties of the position.

📌 Program Assistant (Victoria)
🏢 Vancouver Island Health Authority
📍 Victoria