About Us:

Brant Skills Centre is a registered charity committed to providing literacy and essential skills programming for adults and older youth throughout Grand Erie.

Our vision is to see all adult learners reach their personal, educational, and career goals through lifelong learning.

Position Summary:

We are seeking a dynamic and organized Program Coordinator to lead our literacy and essential skill programs and services. This multifaceted role includes developing and managing programs, conducting learner intake appointments/assessments, recruiting and training volunteers, liaising with partners, and assisting with oversight of day-to-day operations.

Key Responsibilities:

Reporting to the Executive Director, the Program Coordinator will:

- Respond to information requests and inquiries with accurate information
- Represent the organization through positive relationships with learners, volunteers, clients, staff, external contacts and the general public
- Conduct intake appointments and assess learner needs
- Create personalized learning plans and match learners with volunteer tutors or small group programs
- Assist with the research, designing, development, editing, and evaluating of content for curricula and programs
- Train, direct and participate in the evaluation of staff
- Facilitate small group and 1:1 program instruction to learners as required
- Evaluate program success
- Participate in fund raising activities
- Develop comprehensive reports outlining recommendations, learner progress, statistics, results, trends, and success stories
- Use internal/external databases and file systems to input and maintain data
- Promote the organization and its programs through the use of social media, information boards, flyers, brochures,



committee meetings and networking events
- Prepare and deliver presentations, newsletters, workshops and other correspondence
- Perform other duties to uphold organizational operation

Qualifications:

Education

- Post-secondary diploma or degree in social sciences, education or related field
- Knowledge of adult literacy/education is an asset
- Volunteer Management Certificate is an asset

Knowledge & Experience

- 1-3 years’ experience working with adult learners from diverse backgrounds within a learner centered environment – EO experience an asset
- Familiar with information and case management systems and how they are utilized
- Excellent reading, writing and digital skills (proficiency with Microsoft Office applications)
- Outstanding multi-tasking skills, including excellent attention to detail and the ability to prioritize tasks to meet deadlines and demands
- Exceptional time management, problem solving and organizational skills
- Excellent communication and customer service skills; dedicated to building and managing relationships with co-workers, students, clients and external contacts
- Team oriented; able to work as a team to generate ideas, solutions and improvements
- Dedicated to continuous learning
- Self-directed and highly capable of working independently without supervision
- Able to collect, analyze and organize data to produce reports and detect trends




- Committed to continuous quality improvement
- Good analytical and critical thinking skills; able to make sound decisions and determine appropriate resolutions

Working Conditions:

- Work hours may include evenings and weekends as needed
- Approximately 35 hours per week (funding dependent)
- Working in an office environment
- Required to travel locally (and elsewhere as required)

Physical and Other Requirements:

- Standing
- Sitting
- Lifting; must be able to lift and transport supplies and equipment (up to 50lbs)
- Must hold a valid driver’s license and have regular access to a vehicle
- Must provide references and a clear Police Record Check and a Vulnerable Sector Search (at own expense)
- Successful candidates will be required to complete an assessment of essential skills - reading, writing, computer use

Application Information: Duration: One-year contract, with the potential for transition to a permanent postion.

If your qualifications, positive attitude and commitment to excellence make you an ideal candidate for this position, please submit your application via email to [email protected]. The application must include a complete resume and cover letter (submitted as one [1] PDF document).

Deadline for applications: October 30, 2026 by 4:00 p.m.

We are an equal opportunity employer. Applicants with a disability that require an accommodation to enable their participation in the interview process should advise the interviewer when contacted for an interview.

We thank all applicants for their interest but only those considered for an interview will be contacted.

Expected hours: 35.0 per week

Work Location: In person

📌 Program Coordinator (Brantford)
🏢 Brant Skills Centre
📍 Brantford