Overview Reporting to the Manager, Programs and Standards, the Program Coordinator serves as the administrative and program coordination focal point for Corporate Security and Emergency Management (CSEM). The position provides administrative, records management, communication, meeting, and coordination support for CSEM programs and initiatives.

The Program

Coordinator supports administration of the Threat Management System, assists Threat Managers with case administration and follow-up, and helps ensure that sensitive information, records, correspondence, meetings, and program activities are managed accurately, promptly, and confidentially.

Threat Management System Administration

Administer and maintain the Threat Management System and associated electronic records. Assist with intake, creation, filing, updating, tracking, and closure of threat management files. Support notifications, correspondence, information requests, and administrative follow-up activities. Monitor designated mailboxes, respond to routine inquiries, and elevate sensitive, urgent, or specialized matters as appropriate.

Assist Threat

Managers with information gathering, scheduling, documentation management, and follow-up tracking. Maintain confidentiality when handling security-related, personal, and sensitive information. Coordinate and schedule meetings, case reviews, workshops, training sessions, and stakeholder engagements.

Prepare agendas, meeting packages, attendance records, and supporting materials. Coordinate meeting logistics for threat management reviews, emergency management exercises, committees, and working groups. Program & Administrative Support Provide administrative and coordination support for CSEM programs, projects, policies, standards, procedures, and operational initiatives.

Maintain schedules, work plans, document registers, contact lists, databases, inventories, and tracking tools. Support document control, version management,



approval tracking, and distribution of controlled documentation. Draft routine correspondence, reports, presentations, forms, briefing materials, and communications.

Coordinate administrative requirements with internal business areas, Service Delivery Locations, and external service providers. Records, Reporting & Information Management Input, extract, verify, and compile information from CSEM systems and records. Support records retention, privacy, access, and information management requirements.

Act as a point of contact for routine administrative inquiries related to CSEM programs and services. Provide skilled, timely, and customer-focused service to internal and external stakeholders. Coordinate communications between CSEM personnel, Threat Managers, business units, committees, and service providers.

Resolve routine issues and seek guidance for matters that are sensitive, urgent, complex, or outside established procedures. Diploma in Business Administration, Public Administration, Emergency Management, Security Management, Criminology, or a related discipline.

Experience providing administrative or program coordination support in a complex environment.

Experience managing confidential records, coordinating meetings, preparing minutes, and maintaining tracking systems.

Experience in security, emergency management, risk management, public safety, government, or a related environment is an asset. Strong organizational and time-management skills. Proficiency in Microsoft Word, Excel, Outlook, Teams, and PowerPoint. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun!

Paladin

Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity.

Paladin

Security is committed to providing accommodations for people with disabilities through the interview process and while employed. This is a Full-Time position #

📌 Program Director/Full-time Faculty (Vancouver)
🏢 Paladin Security
📍 Vancouver