Organization

Project Adult Literacy Society (PALS) is a non-profit organization that has been serving the Edmonton community since 1979. We believe that every person has the right to access services to improve their skills and be functionally literate. By providing access to relevant learning opportunities to adults, we allow them to take the next steps to create better opportunities for themselves and those around them.

We are guided by our values of dignity, inclusion, and respect. If these values are aligned to yours, consider joining our team.

Role Overview

Reporting to the Executive Director, the Program Manager will oversee and coordinate our adult literacy programs, and will design, implement, and evaluate initiatives to improve adult literacy rates in our community. The role will involve managing a team of educators and volunteers, building partnerships with local organizations, and ensuring the program runs smoothly. This position offers an exciting opportunity to make a meaningful impact on adult education and empower individuals to improve their literacy skills.

This position works 40 hours/week at the PALS office. Occasional evenings and weekends is required for outreach and special events.

After completing the probation period, this position is eligible for benefits.

Keys Areas of Responsibilities

Program Development and Implementation

- Develop strategic plans and objectives for the adult literacy program, aligned with organizational goals
- Design and implement effective curriculum, instructional materials, and resources to meet the needs of adult learners
- Oversee the delivery of literacy instruction, including classroom-based teaching and individual tutoring sessions
- Continuously evaluate program effectiveness and make necessary adjustments to improve outcomes

Team Management and Volunteer Coordination:
- Recruit, train, and supervise a team of educators and volunteers to deliver high-quality literacy instruction




- Provide program staff and volunteers guidance, support, and professional development opportunities
- Foster a positive and inclusive work environment that promotes collaboration and teamwork

Community Engagement and Partnerships:
- Establish and maintain team-oriented relationships with local organizations, community centers, and educational institutions to leverage resources and expand program reach
- Actively engage with key stakeholders, including learners, families, and community leaders, to promote program awareness and participation
- Represent the organization at relevant community events, conferences, and meetings

Program Evaluation and Reporting:
- Develop and implement a system for monitoring and evaluating program outcomes, including learner progress and program impact
- Prepare regular reports on program activities, outcomes, and recommendations for program improvement
- Ensure compliance with program funding requirements and reporting obligations

Budget Management and Fundraising:
- Assist in developing and managing the program budget, ensuring effective allocation of resources
- Identify and pursue funding opportunities through grant applications, partnerships, and community fundraising efforts
- Maintain accurate financial records and ensure transparency and accountability in financial management

Qualifications: Education: Bachelor's degree in education, adult education, or related field. A master's degree is preferred.

Experience

- Experience leading or facilitating groups, specifically with youth or young adults
- Minimum 3 years’ experience in program management,



preferably in adult literacy or adult education
- Experience managing and supervising a diverse team of educators and volunteers
- Strong knowledge and understanding of Canadian Language Benchmarks and adult literacy levels, adult literacy principles, teaching methodologies, and instructional design.
- Excellent interpersonal and communication skills, with the ability to collaborate effectively with learners, staff, volunteers, and community partners
- Demonstrated ability to develop and maintain partnerships with external stakeholders
- Strong organizational and project management skills, with the ability to prioritize tasks and meet deadlines
- Proficiency in using Microsoft Office Suite (Word, Excel, PowerPoint) and database management
- Proficiency in data collection, analysis, and reporting
- Familiarity with budget management and grant writing
- Passion for adult education, literacy, and promoting lifelong learning

Skills and Abilities:
- Communication: Strong active listening and written skills for reporting
- Leadership: Strong organizational and problem-solving skills to manage diverse responsibilities
- Empathy: Ability to work effectively with individuals from diverse backgrounds facing various barriers
- Adaptability: Flexible approach to changing program needs and creative lesson delivery

Closing Date: Until Suitable Candidate is Found

How to Apply

Please submit a cover letter and resume by email to [email protected]. In the Subject Line, please include “Program Manager”. In your cover letter, please state your salary expectations.

PALS strongly encourages applications from diverse candidates.

We would like to thank all applicants for their interest, however, only candidates selected for a telephone prescreen will be contacted.

Benefits

- Extended health care

Experience:
- Program management: 3 years (preferred)

Work Location: In person

📌 Program Manager (Edmonton)
🏢 P.A.L.S. - Project Adult Literacy Society
📍 Edmonton