The Redwood assists women and children to live and thrive free from abuse, homelessness, and poverty. Core services include a 37-bed emergency shelter, 24/7 access to counsellors through text, live chat and telephone crisis lines, employment initiatives to help survivors become economically self-sufficient, and anti-violence intervention and prevention counselling that Redwood caseworkers bring directly to survivors living in neighborhoods all over the GTA. As an organization, we demonstrate our commitment to our mission by working from a client-centered, feminist, anti-racist and anti-oppression framework.

We are committed to social change through learning, collaboration, and advocacy. The Manager,Violence Prevention Programsworks under the general supervision of the Director, Programs and Client Services to oversee The Redwood’s community support programs,including the Hub-on-Wheels, Transitional Support Program and the Women in Trades and Technology Program (WITT), and other outreach initiatives. Manage day-to-day administrative, logistical, and staffing operations related to The Hub-On-Wheels and WITT Programs.

Ensure all program protocols, practices, policies and procedures are revised in keeping with emerging issues, as well as changes in delivery service model(s). Implement services and programs in accordance with legislative and regulative requirements, the organization’s anti-racism and anti-oppression framework, Board policy and directives and other best practices. Guide and develop a high-performance team.

Ensure appropriate collection of data for the purposes of planning, including programs and services, evaluation, budget, human resources, facility, and reporting to funders or grantors. Prepare reports as required, collect data,



and ensure up-to-date and timely tracking of services and client case notes. Ensure client database reflects required data elements for supporting clients, and program goals and objectives. organization’s frameworks, and other organizational policies and best practices.

Ensure ongoing hours, wellness support, and case management supports to clients including informal counselling, problem-solving around client needs, and referrals to community supports. Establish and maintain community partnerships and other outreach efforts. Act as a liaison between management, project staff team and vendors/partners by conducting meetings to review project details and obtain approval and sign offs.

Maintain system implementation and sustainability of systems and projects. Develop internal systems, implementation processes and reporting capabilities to support the organization in various areas of project management. Perform inventory assessment, budget control and documentation.

Direct and chair and/or facilitate case management meetings and client plans of action to ensure timely and appropriate service provision in line with organization’s mission, vision and core values. Escalate client and time management issues, as necessary. Ensure staff are utilized effectively, are well-trained, supported,



and have opportunities to operate with high job satisfaction and at optimal performance levels.

Adhere to all policies, procedures, guidelines, routines, and requirements of The Redwood. Abide by The Redwood’s Code of Conduct/HR Policies. Punctually attend meetings and supervision. Contribute to the building of a cohesive and motivated team that works in an environment that is adaptable, adaptable, and open to continuous learning, unlearning and change.

Understanding of Violence Against Women / Gender-Based Violence. Works extensively at a desk using a computer for up to 8 hours in a working day. May be required to travel outside the organization for partnership events and meetings.

Report in-person at The Redwood office. Bachelor's degree or Masters in social work, or a related field. Knowledge and experience managing caseloads related to gender based violence.

Experience managing programs in the non-profit sector. Ability to collaborate with diverse stakeholders and community partners.

Employment Type : Full-time permanent position to fill a new vacancy.

Schedule : Monday to Friday (on-site) The Redwood is committed to the development of a staff and management team that reflects the diversity of the communities we serve. Applications from Indigenous Women, Women of Color, 2SLGBTQ+ and Women with disabilities are strongly encouraged. The Redwood provides accommodation during all parts of the hiring process upon request to applicants with disabilities.

Please note that as a congregate living setting, The Redwood requires all its workers to be fully vaccinated against Covid-19. Proof of full vaccination status or proof of medical exemption will be required to be considered for the position.

📌 Program Manager - Permanent, Full Time (Toronto)
🏢 The Redwood
📍 Toronto