05 Oct
|
Compass Communities
|
Quebec City
05 Oct
Compass Communities
Quebec City
With coast-to-coast communities and over 12,000 home sites, Compass Communities is one of Canada’s largest land lease housing companies, operating over 70 residential communities in 8 provinces. At a time when home ownership can feel increasingly out of reach, Compass helps turn what may seem like a pipe dream into reality, building vibrant communities across Canada. Because though we're in the business of housing, we never lose sight of what makes a home.
Reporting to the Regional Manager, the Property (Community) Manager oversees operations, staffing, planning and resident relations at our residential land lease communities. This role is a combination of property and people management, with a focus on delivering exceptional customer service and fostering a positive community environment. They act as the primary contact for residents and staff, ensuring a safe, welcoming, and well-maintained setting.
This is a permanent, part-time position, working out of the site office at our Sunset Estates Community.
Customer Relations
Act as the primary point of contact for residents. This includes addressing concerns, resolving complaints, and creating a positive, customer-friendly environment
- Ensure a safe and enjoyable environment for residents and employees
- Conduct regular property tours and address customer concerns promptly. Manage, train, and supervise on-site administrative and maintenance staff
- Manage recruitment, training, performance evaluations, and disciplinary actions
- Ensure adherence to company policies and budgeted wage costs
- Community Operations Conduct regular property tours to ensure the community is well-maintained and safe for residents and staff. This also involves implementing community policies and procedures
- Foster a customer-friendly, team-based work environment
- Promote operational efficiency and support company policies
- Collaborate with Compass’s corporate and regional teams and ensure business plans are implemented to achieve financial goals
- Coordinate with contractors and vendors for timely project completion
- Oversee home moves and fire safety compliance. Oversee the community's financial health by managing operational and capital improvement budgets, tracking all financial transactions, and processing payroll
- Ensure accurate financial reporting and payroll processing
- Ensure safe operations and facility maintenance
- Report hazards and incidents per company policy. Manage leases, rent payments, deferrals, and terminations
- Address resident concerns and distribute notices
- Attend regulatory hearings
- Organize community events
- Assist with the marketing to potential residents and conducting sales/rental tours of community-owned homes. a background in property management is preferred. Hospitality or other customer-focused business experience will be considered;
Experience managing budgets, staff, and resident relations
- Proficiency in common computer software, such as Microsoft Word, Excel, and Outlook. At Compass, we are committed to workplace diversity and inclusion within our organization; therefore, we encourage all qualified persons from all backgrounds to apply. Accommodations are available, upon request, to all applicants with disabilities throughout our hiring process.
📌 Property Manager (Part-Time) (Quebec City)
🏢 Compass Communities
📍 Quebec City