QE Technical Lead – Contact Center Platforms, Automation & Amazon Connect (Toronto)

QE Technical Lead – Contact Center Platforms, Automation & Amazon Connect (Toronto)

05 Oct
|
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
|
Toronto

05 Oct

Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!

Toronto

QE Technical Lead – Contact Center Platforms, Automation & Amazon Connect

Location: Toronto, ON

Work Mode: 4 days hybrid

Skill Required:

- Expertise in QE with Contact Center platforms.
- IVR/Routing Automation using Cyara, Hammer etc.
- Automation testing across UI & APIs (Selenium, Postman, Karate etc- any of them).
- Agent Desktop Automation.
- Java core.
- Provide technical leadership for maintenance releases, enhancements, and ongoing support activities.
- Familiarity with tools like Bitbucket/Git, JIRA, Confluence, IDEs (IntelliJ/Eclipse) etc. Experience working in a structured scaled Agile environment.
- Robust knowledge of AWS Amazon Connect is a plus.

📌 QE Technical Lead – Contact Center Platforms, Automation & Amazon Connect (Toronto)
🏢 Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
📍 Toronto

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