Enhance your career as a Remote Insurance Advisor with Western Financial Group in Calgary, Alberta. Focus on customer service and retention while managing a portfolio of personal lines. In this full-time remote role, you'll service a large book of business and prioritize excellent customer support.

Your day involves answering inquiries, processing policy changes, and optimizing sales opportunities. Aiming for one-touch resolution will be key to your success in this position. Key Responsibilities:

- Process policy changes and endorsements efficiently
- Manage incoming calls to maintain low wait times
- Strive for one-touch resolution for customer inquiries
- Optimize sales opportunities during each call
- Make outbound calls for policy renewals and reviews

Requirements:

- Level 2 General Insurance License; RIBO is a plus
- 2-3 years in sales or customer service roles
- Experience in insurance or call centers preferred
- Solid phone etiquette and rapport-building skills
- Ability to quickly retrieve customer data

Contribute to a people-first culture while delivering exceptional service in your remote insurance role.

📌 Remote Insurance Advisor at Western Financial (Quebec City)
🏢 Western Financial Group
📍 Quebec City