Nurses and Nurse Practitioners of British Columbia (NNPBC) is the professional association representing all four nursing designations in BC – Registered Nurses (RNs), Licensed Practical Nurses (LPNs), Registered Psychiatric Nurses (RPNs), and Nurse Practitioners (NPs). NNPBC is home for nurses in BC, transforming health and health systems through the breadth of nursing expertise. NNPBC supports and promotes excellence in all domains of nursing practice and enables nurses to lead, influence, and transform health, the health care system, health and social policy, and the nursing profession itself.

NNPBC is committed to truth and reconciliation, guided by the Indigenous Cultural Safety, Cultural Humility, and Anti-Racism practice standards for nurses in BC. We actively advance the Declaration on the Rights of Indigenous Peoples Act, the recommendations from In Plain Sight, and the Calls to Action and Calls to Justice from the Truth and Reconciliation Commission and MMIWG report. Our work is multigenerational, and we are dedicated to meaningful, ongoing reconciliation efforts.

A personal and professional commitment to culturally safer practices, cultural humility, anti-racism, justice and equity is core to this role. NNPBC is seeking a Manager, Systems and Information Management to strengthen the platforms, information practices, and vendor relationships that support our members, programs, and operations. The successful candidate will bring organization-wide ownership and coordination to NNPBC’s core systems, helping to improve alignment, reduce fragmentation, strengthen privacy and information practices, and ensure that our technology partners are working toward clear organizational priorities.

We are looking for a thoughtful, pragmatic, and collaborative leader who is energized by complex systems work, organizational problem-solving, and building structures that can support NNPBC’s continued growth. The Manager, Systems and Information Management provides organization-wide business ownership and governance for NNPBC’s core platforms, systems roadmap, information practices, and related vendor relationships. It serves as the internal business owner for designated platforms, clarifies system and data ownership, guides planning and prioritization, and supports consistent approaches to information management, privacy, access, retention, and lifecycle decisions.

The successful candidate does not need to be the technical expert in every system. Working across departments and with external partners, the Manager identifies organizational requirements, coordinates dependencies, guides vendor delivery, and provides project leadership for systems-related initiatives. The role also helps ensure that NNPBC retains the organizational knowledge, documentation, and decision-making authority needed to effectively steward its systems and information over time.

This is not a hands-on technical support, systems administration, development, or organization-wide project management office role. Technical operations and implementation are delivered through NNPBC’s managed services and development partners,



while departments remain responsible for their business processes and day-to-day use of systems. The Manager does, however, provide project leadership for systems-related initiatives and significant platform changes, bringing the planning, coordination, discipline, and follow-through needed to move work from assessment and requirements through implementation, adoption, and operational handover.

More broadly, the role provides the internal leadership and oversight needed to ensure NNPBC’s systems, information practices, vendors, and technical partners work together effectively and remain aligned with organizational priorities over time.

Location: Remote, with required regional travel; Type: Full-time permanent, 1.0 FTE NNPBC offers a flexible work setting, enrolment in the Municipal Pension Plan, extended health and dental benefits, generous vacation package (including your birthday off!), Organizational Systems Leadership and Planning Maintain an organization-wide view of NNPBC’s core platforms, program tools, integrations, vendors, ownership, and significant data flows. Serve as the internal business owner for designated platforms, including Dynamics 365, Microsoft 365, SharePoint, and the organizational website(s). Establish clear priorities, decision rights, ownership, and governance for systems, data, access, integrations, and significant changes.

Alongside our partners, develop and maintain a systems roadmap that reflects organizational priorities, operational and program needs, dependencies, risk, capacity, and cost. Work with our partners to identify fragmentation, duplication, technical debt, and systemic risk, and bring forward practical recommendations.

Systems

Delivery and Project Coordination Lead systems projects and significant platform changes from assessment and requirements through implementation, adoption, and operational handover. Define scope, intended outcomes, roles, timelines, dependencies, budgets, decision points, and success measures, maintaining clear visibility into progress, risks, and required decisions. Coordinate contributions across departments, vendors, and technical partners, including user acceptance testing, communications, training, launch, and change readiness.

Identify stalled decisions, delivery risks, or dependencies early and elevate them appropriately. Serve as the primary internal contact for NNPBC’s managed services, web infrastructure, and key development partners. Monitor vendor scope, performance, deliverables, service expectations, risks, and costs.

Ensure NNPBC retains ownership, administrative authority, documentation, organizational knowledge, and decision-making control over its systems and information. Data, Information,



and Privacy Stewardship Establish practical approaches to data and information ownership, storage, access, sharing, retention, disposition, and lifecycle management. Coordinate privacy reviews and privacy impact assessments, and maintain appropriate privacy and information-management policies, risk documentation, records, and incident-response practices.

Help teams define business needs and translate them into practical system, data, process, and project requirements. Provide senior leadership with clear advice and visibility regarding priorities, investments, risks, dependencies, and unresolved decisions. Identify opportunities to simplify processes, improve user experience, reduce manual work, and strengthen organizational consistency.

Escalate material or unresolved systems, privacy, information, or vendor risks to the Director, Business Operations and senior leadership. Minimum of 5 years of progressively responsible experience in business systems, digital platforms, information management, technology governance, digital transformation, or a related area. Demonstrated project management skills, including planning and coordinating complex, cross-functional systems or digital initiatives from requirements through implementation, adoption, and operational handover.

Strong systems thinking, communication, facilitation, and judgment, with the ability to quickly understand complex systems, integrations, data flows, and vendor environments and translate them into practical recommendations and decisions. Confidence assessing technology from a business, governance, privacy, project-delivery, and user-experience perspective rather than as a hands-on technical administrator. A relevant combination of education and experience in business systems, information management, privacy, technology governance, project management, business analysis, digital transformation, or a related field will be considered.

Experience with SharePoint, Dynamics 365, CRM platforms, websites, databases, Airtable, or comparable technologies.

Experience supporting privacy impact assessments, records management, data governance, privacy incident response, or related information-management activities. Formal training or certification in project management, business analysis, product management, or change management.

Experience in a nonprofit, healthcare, public-sector, regulatory, professional-association, or membership-based organization. Comfortable working within up-to-date digital, remote collaboration, and knowledge-work environments. Fully remote; the successful candidate must reside in British Columbia and be able to accommodate occasional regional travel as required.

Ability to work independently and effectively within a high-performing remote work environment. Capacity to meet the physical requirements of the role, including prolonged computer-based and virtual work. We recognize that there are many forms of experience and leadership that contribute to success in this role, and we encourage applications from individuals with diverse backgrounds, perspectives, and lived experiences, including those from equity-deserving and underrepresented communities.

📌 Remote Manager, Systems & Information Management (Kirkland)
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