Join a growing startup as a Remote Tech Support Specialist, where you'll streamline client operations and enhance tech reliability. Your problem-solving skills will be vital in device setup and troubleshooting. In this part-time role, you will manage client onboarding while ensuring a smooth operational flow across our startup.

Your responsibilities include device setup, troubleshooting issues, and documenting solutions to improve processes. We seek someone reliable and adaptable, ready to tackle challenges in a fast-paced environment. Key Responsibilities:

- Set up devices and email accounts for clients
- Troubleshoot basic connectivity and login issues
- Coordinate onboarding and offboarding processes
- Maintain records of recurring issues and solutions
- Suggest improvements to enhance tech operations

Requirements:

- Experience in IT support or troubleshooting roles
- Strong organizational and problem-solving skills
- Clear communicator guiding clients through processes
- Willingness for occasional local travel
- Adaptability in a startup setting

Bring your troubleshooting experience and client support skills to enhance our tech operations remotely.

📌 Remote Tech Support Specialist Position (Edmonton)
🏢 Mercor
📍 Edmonton