Restaurant Manager - Job DescriptionTitle

Restaurant Manager

Reports To

General Manager and/or Restaurant Owner

Summary The Restaurant Manager is responsible for coordinating, supervising and directing all aspects of restaurant and kitchen operations, while maintaining a profitable restaurant outlet, high quality products and service levels. The Restaurant Manager is expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high.

Core Competencies

- Customer Focus
- Communication
- Energy & Stress
- Team Work
- Quality Orientation
- Time Management
- Adaptability/ Flexibility
- Creative and Innovative Thinking
- Decision Making and Judgement
- Planning and Organizing
- Problem Solving
- Result Focus
- Accountability and Dependability
- Ethics and Integrity
- Mediating and Negotiating
- Providing Consultation
- Leadership
- Coaching and Mentoring
- Staff Management
- Enforcing Laws, Rules and Regulations
- Mathematical Reasoning
- Development and Continual LearningJob Duties
- Ensure that the most suitably qualified person is appointed in the event of a vacancy - wherever possible this should be an internal promotion.
- Ensure maximum security in all areas under your control.
- Liaise with customers.
- Ensure that stations have their correct materials in place.
- Ensure that faults and defects are reported to Maintenance and acted on appropriately without delay.
- Maintain high standards of morale and personal appearance of all staff.
- Ensure fair and equitable discipline.
- Investigate and action the causes of staff grievances.
- Maintain a working knowledge of all statutory regulations affecting restaurant health and safety,



and ensure that any safety hazards are identified and rectified.
- Ensure that all stocks and supplies are requested in a timely fashion so that correct stock levels are maintained and stored under optimum conditions.
- Ensure regular reviews of all required stock and operating equipment at specified intervals.
- Ensure that operating equipment is used properly and not abused
- Ensure effective communication by attending meetings as required and holding staff meetings on a regular basis to impart information.
- Hold regular On-the-Job training sessions to ensure that staff can perform their duties correctly.
- Supply feedback on guest letters and comments in a timely fashion.
- Maintain a high degree of interest in self-development, displaying this by making suggestions for realistic improvements.Requirements
- Post Secondary education (B.Comm or Hospitality) and/or
- 3-5 years of direct work experience in a management capacity
- Experience in all aspects of customer service and people management
- Demonstrated ability to lead and direct a team
- Strong working knowledge of hospitality industry principles, methods, practices, and techniques
- Ability to supervise employees, including organizing, prioritizing, and scheduling work assignments
- Exceptional conflict resolution, negotiation, and objection handling skills




- Able to respond quickly in a dynamic and changing environment
- Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment.
- Good training, coaching, and mentoring skills are essential
- Knowledge of cost analysis, fiscal management, and budgeting techniques
- Able to effectively communicate both verbally and in writing

Job Posting – Restaurant Manager Tim Hortons requires a motivated, energetic and career-minded Restaurant Manager responsible for the coordination, supervision and direction of all aspects in our restaurant and kitchen operations.

The Restaurant

Manager will be expected to maintain a profitable restaurant outlet, high quality products and service levels at all times.

The Restaurant

Manager is expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high.

The effective management of employees associated with hotel food and beverage service combined with leadership, problem-solving, and decisiveness are critical for success in this role. The Restaurant Manager will be required to follow all governing standards within the agreed upon budgetary limits and parameters of the law, particularly liquor law.

Tim Hortons offers competitive salary packages, an incredible work environment, and career advancement opportunities.

Advantages

- Extended health care
- Dental care
- Vision care

Job Types: Full-time, Permanent Pay: $20.00-$22.00 per hour

Expected hours: 40.0 per week

Experience

- Manager: 2 years (required)

Work Location: In person

📌 Restaurant Manager (Meaford)
🏢 Tim Hortons, Wasaga Beach
📍 Meaford